Front Desk Coordinator

Paycom - ATS; Clarkston (MI); On-site; USD 25,000 - 28,000; Full time

Job summary

Oral & Facial Surgeons of Michigan is seeking a dynamic Front Desk Office Coordinator to join our Clarkston practice. You will handle patient interactions, scheduling, check-ins, payments, and coordination of surgeries, contributing to a smooth, patient-centered environment.

The ideal candidate has a HS diploma, experience in dental/medical settings preferred, and strong multitasking and communication skills to support a busy oral surgery team.

Qualifications

• Completion of high school or equivalent is required.
• Previous oral surgery, dental, or medical experience is preferred.
• Administrative experience with a track record of growth or improvement.
• Multitask effectively and be a self-starter in a fast-paced environment.
• Customer service expertise with strong communication skills.
• Adaptability to evolving practice needs.

Responsibilities

• Answer the phone, assist patients with scheduling appointments, and create patient accounts.
• Check patients in, post payments, and convert treatment plans with accuracy.
• Assist with scheduling surgeries and ensure all preparations are made.
• Collaborate with team members to maintain a highly effective office workflow.
• Take on a variety of duties and learn/grow within the practice.

Job description

Job Details: Job Location: MI01 CLARKSTON - CLARKSON, MI 48346, Position Type: FT1, Salary Range: $18.00 - $20.00 Hourly, The following position is for employment with:

Oral & Facial Surgeons of Michigan

11525 Highland Rd #11, Hartland, MI 48353

5885 S. Main St. Ste 4, Clarkston, MI 48346

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Previous Experience/Education:

1 year in a dental or medical setting preferred.

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you’re in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

• Passion for Patient Care
• Outstanding Results
• Winning Attitude
• Embracing Continuous Improvement
• Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.