Front Desk Coordinator

US Oral Surgery Management; Butler (Butler County); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

US Oral Surgery Management is seeking a Front Desk Office Coordinator for its Butler, PA practice. You will handle patient interactions, scheduling, and administrative tasks to support smooth daily operations and an exceptional patient experience.

The role emphasizes accurate treatment plan processing, reception duties, and coordination with surgical staff to ensure timely procedures and patient satisfaction in a fast-paced setting.

Competenze

• Problem-solving and patient-focused service.
• Strong multitasking and organizational abilities.
• Clear and professional communication with patients and staff.
• Prior administrative experience in a medical/dental setting preferred.
• Team-oriented and adaptable to shifting priorities.

Mansioni

• Answer phones and schedule patient appointments.
• Check patients in, post payments, and update records.
• Convert treatment plans with accuracy and efficiency.
• Assist with scheduling surgeries and preparation.
• Collaborate with team to improve office efficiency.

Conoscenze

Patient service

Multitasking

Communication

Admin experience

Team collaboration

Attention to detail

Formazione

High school diploma or equivalent

Descrizione del lavoro

Description

The following position is for employment with:

Dugan & Sweeney Oral & Maxillofacial

373 Stirling Village, Butler, PA 16001

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

Principal Responsibilities And Duties

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Minimum Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

About Us Oral Surgery Management

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values

• Passion for Patient Care
• Outstanding Results
• Winning Attitude
• Embracing Continuous Improvement
• Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.