Front Desk Coordinator

Jaipur Living; Acworth (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Jaipur Living, headquartered near Atlanta, GA, seeks a Front Desk Coordinator to be the first point of contact for employees, visitors, and vendors at our headquarters. This role supports daily administrative and operational needs, manages reception, calls, mail, and meeting spaces, and coordinates multiple priorities with a friendly, organized approach.

The ideal candidate is reliable, detail-oriented, and able to work independently while supporting HR and Admin teams.

Qualifications

• High school diploma or equivalent required.
• 1–2 years receptionist, customer service, administrative, hospitality, or office experience preferred.
• Strong verbal and written communication skills.
• Friendly, professional, and service-oriented demeanor.
• Strong organizational skills and attention to detail.
• Ability to manage multiple requests and changing priorities.
• Comfortable working independently while supporting multiple departments.
• Basic proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Ability to maintain professionalism and confidentiality.
• Reliable attendance and punctuality are essential due to the front-facing nature of the position.

Responsibilities

• Greet and welcome visitors, vendors, candidates, and employees in a professional and friendly manner.
• Manage the front desk and reception area, ensuring it remains organized and presentable.
• Answer and direct incoming phone calls and general inquiries.
• Coordinate visitor access and notify employees when guests arrive.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Coordinate outgoing mail and shipments as needed.
• Maintain conference rooms and common areas and assist with scheduling or preparing meeting spaces.
• Monitor and order general office and breakroom supplies.
• Assist with food orders, meeting setup, company events, and employee activities as needed.
• Provide basic administrative support to the HR and Admin teams.
• Assist with printing, scanning, filing, document preparation, and other general office needs.
• Help coordinate vendors and service providers visiting the office.
• Maintain appropriate confidentiality when handling employee, visitor, or company information.
• Identify office or facility needs and communicate them to the appropriate team member.
• Perform other administrative duties and special projects as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Professional demeanor

Attention to detail

Independence

confidentiality

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Education

High school diploma or equivalent

1–2 years receptionist/administrative/office experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

“Let goodness, fairness and most importantly, love prevail in business; profits will inevitably follow.” – NK Chaudhary, founder

Jaipur living is a socially conscious luxury brand with a passion for people, products, and design. A differentiated challenger brand, Jaipur Living is known for its beautiful rugs and textiles. Jaipur Living products can be found in the finest homes, and the company prides itself in providing only the highest quality products, a transparent and ethical supply chain, and a distinctively thoughtful customer experience, with personalized support and custom offerings.

Headquartered in a northwestern suburb of Atlanta, Jaipur Living designs, manufactures, and distributes rugs and other textiles through its extensive network of high-end interior designers and design firms, national retailers, and third-party ecommerce partners. The company continues to grow rapidly, experiencing double-digit annual growth every year for the past decade. This growth can be attributed to the care Jaipur Living puts not only in their customers, but their employees as well. Employees at Jaipur Living are encouraged to collaborate, think independently, and stretch the creative process to develop new ways of marketing and distributing their products around the world.

In August 2022, the company opened a new studio adjacent to its headquarters that, at over 17,000 square feet, functions as a communal space for design professionals to visit to experience Jaipur Living’s products. The studio encapsules not only our beautiful product but also ways Jaipur makes lives beautiful through The Jaipur Rugs Foundation.

What we do for our team members:

• Give competitive benefits and salaries.
• Provide a professional and friendly work environment.
• Maintain a modern, sleek facility, which complements our attitudes and desires.
• Create opportunities for growth inside the company.
• Give access to an on-site basketball court and gym complete with a yoga studio and showers.
• Encourage employees to collaborate over an organic community garden.

Our Values

Learn more about our company story here: https://www.jaipurliving.com/the-jaipur-living-story

The Jaipur Rugs Foundation

Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful.

Learn more about the Jaipur Rugs Foundation here: https://www.jaipurrugs.org/

Overview

The Front Desk Coordinator serves as the first point of contact for employees, visitors, vendors, and guests at Jaipur Living's headquarters. This role is responsible for creating a welcoming and professional experience while supporting the day-to-day administrative and operational needs of the office. The Front Desk Coordinator manages the reception area, incoming calls and visitors, mail and deliveries, office supplies, meeting spaces, and other general administrative responsibilities. This position requires someone who is friendly, organized, dependable, and comfortable managing multiple priorities throughout the day.

• Greet and welcome visitors, vendors, candidates, and employees in a professional and friendly manner.
• Manage the front desk and reception area, ensuring it remains organized and presentable.
• Answer and direct incoming phone calls and general inquiries.
• Coordinate visitor access and notify employees when guests arrive.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Coordinate outgoing mail and shipments as needed.
• Maintain conference rooms and common areas and assist with scheduling or preparing meeting spaces.
• Monitor and order general office and breakroom supplies.
• Assist with food orders, meeting setup, company events, and employee activities as needed.
• Provide basic administrative support to the HR and Admin teams.
• Assist with printing, scanning, filing, document preparation, and other general office needs.
• Help coordinate vendors and service providers visiting the office.
• Maintain appropriate confidentiality when handling employee, visitor, or company information.
• Identify office or facility needs and communicate them to the appropriate team member.
• Perform other administrative duties and special projects as assigned.

Skills & Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High school diploma or equivalent required.
• 1–2 years of receptionist, customer service, administrative, hospitality, or office experience preferred; strong entry-level candidates will also be considered.
• Strong verbal and written communication skills.
• Friendly, professional, and service-oriented demeanor.
• Strong organizational skills and attention to detail.
• Ability to manage multiple requests and changing priorities.
• Comfortable working independently while supporting multiple departments.
• Basic proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Ability to maintain professionalism and confidentiality.
• Reliable attendance and punctuality are essential due to the front-facing nature of the position.

Physical Requirements:

• Remaining in a seated position for long periods of time
• Standing is to remain on one’s feet in an upright position without moving about
• The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch period
• Lifting and transporting items that could weight up to 25 pounds
• Entering text or data into a computer by means of a traditional keyboard
• Expressing or exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quickly
• The ability to hear, understand, and distinguish speech and/or other sounds such as in person and telephone
• Clarity of vision to see computer screens and workspace

Employment at Jaipur is contingent on the completion of a criminal background check and a drug screen, with the results being negative. Jaipur employees are subject to pre-employment, post-injury, post-accident, reasonable suspicion and random testing for illegal drug usage. Management retains the discretion to add or change the duties of this position at any time.