Front Desk Concierge – Full-Time, 11am–7pm

w estchesterhc; Chester (Delaware County); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee referral bonus

Health benefits

Vision benefits

Dental benefits

401(k) with match

Employee engagement committee

Life insurance

EAP resources

Job summary

West Chester Rehabilitation & Healthcare Center is hiring a Concierge for a full-time, Tuesday–Saturday 11 am–7 pm schedule. The role focuses on creating a welcoming first impression, handling calls, guiding residents and visitors, and supporting front-desk operations.

We value a professional customer-service mindset, strong communication skills, and the ability to multitask in a busy healthcare environment. Daily Pay is offered, with a competitive hourly wage of $18–$25 inclusive.

Qualifications

• Previous experience in a customer service role required; experience in a healthcare setting strongly preferred.
• Strong customer service orientation with a professional presence and solution-focused mindset.
• Excellent verbal and written communication skills, including professional phone etiquette.
• Ability to communicate effectively with residents, visitors, staff, and individuals at all levels of the organization.
• Experience managing multiple priorities in a fast-paced environment.

Responsibilities

• Answer and transfer all incoming calls in a courteous, professional, and welcoming manner.
• Provide information, direction, and appropriate assistance to residents, staff, guests, and vendors.
• Perform clerical and administrative duties to support facility operations.
• Greet and assist potential residents, families, visitors, and vendors with a positive impression.
• Manage internal and external calls, take messages, and ensure timely communication.

Skills

Customer service

Healthcare setting

Phone etiquette

Communication

Multitasking

Job description

West Chester Rehabilitation & Healthcare Center is hiring a Concierge for a full-time, Tuesday–Saturday 11 am–7 pm schedule. The role focuses on creating a welcoming first impression, handling calls, guiding residents and visitors, and supporting front-desk operations.

We value a professional customer-service mindset, strong communication skills, and the ability to multitask in a busy healthcare environment. Daily Pay is offered, with a competitive hourly wage of $18–$25 inclusive.