Front Desk Clerk - Residence Inn

Plamondon Hospitality Partners LLC; Frederick (MD); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bi-Weekly Pay

Flexible Scheduling

College Tuition & Drivers Education Re

imbursement

Employee Discount Programs

Opportunities for Growth

401(k) Program with Match

Medical, Dental, and Vision Benefits

Referral Program

Descripción de la vacante

Plamondon Hospitality Partners LLC is seeking a Front Desk Associate in Frederick, MD. You will be the first impression guests have, greeting them warmly and handling check-ins and inquiries with precision.

This role involves coordinating with other hotel teams to ensure smooth arrivals and departures, while maintaining a welcoming and efficient front desk experience for all guests. Bi-weekly pay and benefits are included. Availability on weekends during peak times may be required.

Formación

• Strong guest service orientation.
• Excellent communication and interpersonal skills.
• Ability to multi-task and stay organized.

Responsabilidades

• Greet guests with a warm, friendly demeanor at check-in and check-out.
• Manage bookings, inquiries, and phone calls with attention to detail.
• Coordinate with other hotel departments to fulfill guest requests and ensure smooth operations.
• Take on additional responsibilities as needed to support the team.
• Stand for extended periods and be on your feet for up to 90% of shifts.

Descripción del empleo

At Plamondon Hospitality Partners, people are the heart of our business. Our success starts with the associates who work in our hotels. We take great pride in hiring honest, hard-working, reliable people, who share our principles. We encourage getting the most out of life through family, safety, community involvement, education, and our relentless gracious, and urgent attention to you.

Our Front Desk Associates are the heart of our hotel, creating unforgettable experiences with their warm, welcoming personalities. Youll be the first impression guests have and the key to making their stay exceptional!

Availability :

What youll do:

- Greet guests with a genuine smile and friendly demeanor, making them feel right at home from the moment they arrive.

- Manage guest bookings with precision, handling check-ins, check-outs, and inquiries while ensuring a seamless and pleasant process. Youll also answer phones, process transactions, and more, all with a positive attitude!

- Collaborate with all departments to meet guest requests and deliver top-notch service, helping ensure every stay is smooth and stress-free.

- Take on additional responsibilities as needed, keeping things running smoothly and supporting your team whenever necessary.

- Stay active! This role involves staying on your feet—sitting, bending, climbing, standing, reaching, and walking for up to 90% of your day, with occasional lifting up to 60 lbs.

Why Work With Us?

- Bi-Weekly Pay

- Flexible Scheduling - We offer flexible shifts to fit your life, whether its school, sports, or personal commitments. We do ask for availability on weekends and holidays during peak times.

- College Tuition & Drivers Education Reimbursement - We invest in your future! Get support for your college tuition or drivers education to help you grow both personally and professionally.

- Employee Discount Programs

- Opportunities for Growth - Start with us as a Front Desk Agent and grow your career! We love promoting from within, allowing you to advance in roles or other positions within our hotel family.

- 401(k) Program with Match - Plan for your future by participating in our 401(k) program after meeting eligibility requirements. We even offer a company match!

- Medical, Dental, and Vision Benefits - Full-time employees are eligible for comprehensive health benefits with individual and family coverage options. Stay healthy with our medical, dental, and vision plans after the required waiting period.

- Referral Program - Know someone who would be a great fit? Refer them, and you can earn rewards for bringing talented people to our team.

At Plamondon Hospitality Partners, we believe that diverse perspectives and backgrounds make our team stronger and more innovative. We are proud to be an Equal Opportunity Employer and are committed to fostering an inclusive environment for all employees. Plamondon Hospitality Partners participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. This ensures we comply with federal regulations while hiring the best talent for our team.