Front Desk Clerk

Equity LifeStyle Properties, Inc.; Tucson (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in Tucson, AZ, is seeking a Front Desk Clerk to deliver exceptional guest and resident service at the property front desk.

You will assist with information, payments, and inquiries, ensuring smooth daily operations and a welcoming atmosphere. Ideal candidates have a high school diploma and 1+ year in customer service, with strong organizational skills and computer literacy to learn new systems.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience with strong service skills.
• Strong organizational skills with attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as property liaison, provide guests and residents with information in person or over the phone.
• Process payments and deposits.
• Run reports and submit maintenance requests to keep office efficient.
• Coordinate with the Property Manager and communicate inquiries promptly and professionally.
• Prioritize customer satisfaction and address conflicts promptly.

Skills

Customer service experience

Strong organizational skills

Attention to detail

Computer literacy

Education

High school diploma

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Tucson, Arizona.

Wha** t you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guestand residentexperiences.

Your job will include:

• Act as thepropertyliaison and provide guestsand residentswith information,responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with yourPropertyManager and communicate frequently toaddressinquiriesin a timely and professional manner.
• Prioritizecustomersatisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ yearsof experience in customer servicewithexceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.