Front Desk Attendant / Culture Expert

UNIVISA; Miami Beach (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a Front Desk Attendant / Culture Expert to be the welcoming face of their facility. In this dynamic role, you will provide exceptional customer service to members and guests, assist with inquiries, and maintain a positive atmosphere. With a flexible schedule and opportunities for advancement, this entry-level position is perfect for those who thrive in social interactions and enjoy a fast-paced environment. Join a team that values cooperation and enthusiasm, and contribute to the vibrant culture of the club while enhancing your professional skills.

Benefits

Employee discounts

Flexible schedule

Opportunity for advancement

Wellness resources

Qualifications

• Must be at least 18 years old.
• Friendly, outgoing personality with a love for social interaction.
• Ability to prioritize and work in a fast-paced environment.

Responsibilities

• Greet members and guests, providing prompt and courteous service.
• Assist with questions, product selections, and billing inquiries.
• Manage cash and POS transactions.

Skills

Excellent communication skills

Problem-solving skills

Customer service skills

Tools

Club Ready system

Job description

Join to apply for the Front Desk Attendant / Culture Expert role at UNIVISA.

Welcome Desk staff is the first point of contact for Anatomy members and guests. Provide excellent customer service by assisting with membership inquiries, facility questions, and merchandise purchases. Must effectively communicate and enforce policies while maintaining a positive and professional demeanor.

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Wellness resources

Must Haves

• Excellent communication skills, able to provide information clearly and efficiently

Qualifications

• Must be at least 18 years old
• Friendly, outgoing personality with a love for social interaction
• Positive, cooperative attitude with enthusiasm for the club and role
• Patient, courteous, empathetic listener
• Ability to prioritize and work in a fast-paced environment
• Team player with strong problem-solving and communication skills

Schedule Needs

• Flexible availability, including weekends, holidays, early mornings, and evenings

Key Responsibilities

• Greet members and guests, providing prompt and courteous service
• Assist with questions, product selections, and billing inquiries
• Maintain a positive attitude, take initiative, and ensure effective communication
• Maintain product knowledge and familiarity with Club Ready system for sales and membership management
• Support club promotions and manage deliveries
• Uphold the aesthetics, atmosphere, and culture of Anatomy

Daily Procedures

• Answer questions about the club, classes, and staff
• Manage cash and POS transactions
• Process payments and guide customers through promotions
• Maintain cleanliness and organization of the front desk and lobby
• Follow opening and closing procedures

Compensation: $15.00 per hour

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

Industries: Higher Education