Front Desk Associates, Pine Street

Equinox; San Francisco (CA); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Club membership

Commission incentives

Benefits package

Résumé du poste

Equinox in San Francisco is seeking Front Desk Associates to warmly greet members and guests, scan IDs at entry, answer phones, and handle inquiries with professionalism. The role emphasizes keeping areas clean, supporting other departments, and delivering outstanding service across shifts.

The position requires friendly, energetic, and computer-literate individuals who can communicate effectively in person, by email, and by phone, while maintaining Equinox's standards of hospitality and premium

Qualifications

• Reliable, professional, computer literate, energetic and friendly.
• Must effectively communicate in person, via email, and via phone.

Responsabilités

• Professionally greet members and guests.
• Scan membership IDs at entrance.
• Answer phones professionally and respond to inquiries.
• Address member questions and discrepancies.
• Update member accounts as needed.
• Maintain an orderly, clean work area.
• Work opening/closing/mid-day shifts.
• Tour members as needed.
• Provide the highest level of customer service.
• Assist other departments with related tasks.

Connaissances

Club reception

Customer service

Communication

Computer literacy

Energetic

Friendly

Health interest

Description du poste

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

Company Description

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

What We Do

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization

• Professionally greet members and guests
• Scan membership ID’s upon members entrance
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related tasks

Qualifications

• Reliable, professional, computer literate, energetic, and friendly
• Preferably interested in health, fitness, and/or sports
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone

Essential Physical Requirements

• Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
• Must be able to perform pushing, pulling and lifting up to 50lbs at a time.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

Pay Transparency: $19.18/hour

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. Pursuant to California law and the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.