Front Desk Associate

Crunch Fitness; Wisconsin; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness organization located in Wisconsin is seeking a Front Desk Associate to warmly greet and direct members, guests, and staff upon entry. The role involves assisting members with inquiries regarding gym operations and participating in the daily cleanliness of the club. Candidates must possess current CPR Certification, have exceptional communication abilities, and demonstrate customer service skills. This position requires a basic understanding of accounting and cash processing procedures.

Qualifications

• Current CPR Certification is required.
• Detail-oriented with excellent customer service skills.
• Ability to communicate effectively with staff and members.

Responsibilities

• Greet and direct members, guests, and staff as they enter the gym.
• Assist members with inquiries about gym operations and policies.
• Participate in general cleanliness of the club daily.

Skills

Excellent customer service skills

Effective communication

Basic understanding of accounting principles

Cash processing procedures

Computer skills

Job description

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.

This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. All Front Desk Associates are required to participate in general cleanliness of the club daily, as well as community outreach and marketing.

Current CPR Certification is required.

Crunch Fitness is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full-service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.