Front Desk Associate

Hand & Stone Franchise Corp; Virginia (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in wellness is seeking passionate individuals to join their team. This exciting role involves providing exceptional customer service and promoting a healthy lifestyle. As a Spa Associate, you'll be responsible for creating a welcoming environment for guests while managing sales and appointments. With opportunities for both part-time and full-time positions, you will thrive in a dynamic setting that values personal growth and teamwork. Join a forward-thinking company that prioritizes employee wellness and offers competitive compensation, including bonuses and benefits. This is your chance to make a meaningful impact in the health and wellness industry!

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Paid time off

Qualifications

• Excellent personal appearance and good communication skills.
• Ability to multitask and handle stressful situations professionally.

Responsibilities

• Accountable for sales and guest experience on the sales floor.
• Maintain cleanliness and organization in the spa lobby.

Skills

Customer Service

Communication Skills

Multitasking

Sales Skills

Positive Attitude

Education

High School Diploma

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Wellness resources
• Opportunity for advancement
• Training & development
• Vision insurance
• Company parties

Spa Associate

Hand & Stone Massage and Facial Spa
Short Pump, Virginia

Are you looking for an exciting growth opportunity?

Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand & Stone Massage and Facial spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines and hectic schedules. Hand & Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours.

We are currently seeking responsible, dependable, motivated, and friendly individuals to join our growing spa located in Chesterfield, Virginia. These positions are available in both part-time and full-time opportunities and report directly to our Spa Manager and Assistant Manager.

Who You Are

You are passionate about health and wellness and you seek out any chance you get to build new relationships. You understand and appreciate the benefits of the services that we offer to our clients, and you have an inherent desire to learn, connect, and create.

A Day in The Life

1. You are on our sales floor each shift and are accountable for all areas of sales and guest experience.
2. You keep your personal membership sales above bench by role-playing, educating, and working collaboratively.
3. You have a strong ability to prioritize multiple tasks such as answering phones, booking appointments, greeting, and checking out guests.
4. You are the first person to step forward to assist a client or coworker in a time of need.
5. The spa lobby is your domain – you will ensure the utmost cleanliness, organization, and efficiency at all times.
6. You regularly seek feedback to ensure success within your role and participate in professional conversations amongst the staff.

Must Haves

1. You have a passion for customer service and delivering an exceptional experience for guests.
2. You are confident in your ability to promote our Healthy Lifestyle Program.
3. You possess an entrepreneurial spirit and continuously innovate to achieve great results.
4. You foster connection by putting people first and building trusting relationships.
5. You acknowledge the presence of choice in every moment and take personal responsibility for your life.
6. You communicate with honesty and kindness, and create the space for others to do the same.
7. You lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
8. You have a positive attitude in the face of all obstacles.

Qualifications

1. Excellent personal appearance, good verbal and written communication skills.
2. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.
3. All employees’ availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs, and this schedule could include a combination of shift times, including mornings, evenings, and weekends.
4. Applicants are a minimum of 18 years of age.

Compensation

1. $16.50 per hour.
2. Monthly bonuses for Membership sales.
3. Additional contest and bonus opportunities throughout the year.
4. 401k with Employer match.
5. Medical, Dental, Vision, and Life insurance options available.
6. Paid time off for employees working 20 or more hours per week.
7. Monthly complimentary spa services.
8. Discounts on services and products from 30-50%.