Front Desk Associate

Olde Harbour Inn; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a welcoming team at an all-suite property offering a unique apartment-style hotel experience on the Savannah River. As a Front Desk Associate, you will play a key role in providing exceptional Southern hospitality to our guests. This position offers a supportive environment with a focus on employee retention and career growth. Enjoy competitive pay, comprehensive benefits including health and dental insurance, and a generous onboarding bonus. Whether you're starting your career or returning to the workforce, this role is perfect for those looking to make a meaningful impact in the hospitality industry.

Benefits

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Onboarding Bonus

Paid vacation days

Short and long-term disability insurance

Qualifications

• Open to individuals without formal education qualifications.
• Basic English communication skills required.

Responsibilities

• Welcome guests courteously and enthusiastically.
• Facilitate guest arrival and departure experience.
• Answer questions about hotel and local information.

Skills

Customer Service

Basic English Communication

Education

No formal education required

Job description

Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Olde Harbour Inn is an all-suite property with an apartment-style hotel experience on the Savannah River. We're on the lookout for dedicated individuals to join our team and provide our valued guests with true Southern hospitality. With an impressively low turnover rate and a substantial number of our team members having committed over a decade to our organization, we take pride in nurturing an environment where loyalty and career advancement flourish. Come and explore the perks of being part of a team that cherishes and retains its employees for the long haul.

ROLE OVERVIEW Wondering what it's like to be a Front Desk Associate at Olde Harbour Inn?

Welcome guests courteously and enthusiastically.

Facilitate guest arrival and departure experience.

Answer questions about room and hotel information, in addition to local shopping, dining, entertainment, and travel directions for guests.

Run daily reports, reviewing to see what needs to be communicated with coworkers and management.

Complete cashier and closing reports, counting the bank at the end of each shift securely.

Book direct phone reservations, accurately communicating hotel rates and information, and using suggestive selling techniques to sell room nights, increase occupancy and revenue.

Provide individual recommendations and help with reservations and itinerary planning.

EMPLOYEE PERKS What's in it for you when you work with us?

Receive a $400 Onboarding Bonus (paid after 90 days).

Paid training opportunities.

Personal time off with pay.

Paid vacation days.

Complete our in-house training between 30-90 days of employment and earn an additional $0.50 raise.

Medical, dental, and vision insurance options with qualifying hours.

Short and long-term disability insurance.

Invest in your future with our 401(k) program, complete with matching contributions.

POSITION REQUIREMENTS To excel in this role, you should be able to meet the following requirements. Reasonable accommodations can be made for individuals with disabilities to enable them to perform essential functions.

Physical Abilities:

Maintain a high level of activity throughout your shift.

Regularly bend, lift, push, pull, carry, and handle objects weighing up to 25 pounds.

Occasionally lift or move items weighing up to 50 pounds.

Stand and walk for the duration of your shift.

Be comfortable with repetitive motions.

Education & Experience:

No high school diploma or GED required. This opportunity is open to those without formal education qualifications.

Suitable for those just starting their careers or returning to the workforce with limited prior experience.

Basic English communication skills are a must, encompassing both written and verbal abilities.