Front Desk Associate

Massage Envy Franchising, LLC; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a thriving wellness franchise where your passion for helping others can shine! In this role, you'll provide exceptional customer service while promoting wellness and educating clients on services. You'll enjoy a flexible schedule and the opportunity to grow within a supportive community. With competitive pay, bonuses, and perks like free monthly services, this position is perfect for someone looking to make a difference in clients' lives while advancing their career in a nurturing environment. If you're ready to be part of a caring community and help others feel their best, we want to meet you!

Benefits

Paid Time Off

Employee Assistance Program

Flexible Schedule

In-depth Training

Free Monthly Service

40% Off Products

Qualifications

• High school diploma and retail or sales experience preferred.
• Excellent people skills and ability to multitask.

Responsibilities

• Provide outstanding customer service and promote Total Body Care.
• Support clinic flow by scheduling services and greeting clients.

Skills

Customer Service

Critical Thinking

Mathematical Skills

Computer Skills

Multitasking

People Skills

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin! Massage Envy Squirrel Hill - 5836 Forbes Ave, Pittsburgh, PA 15217

Do you have a passion for helping others? At the Massage Envy Squirrel Hill franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $12/hour plus bonuses and commissions
• Paid time off for full-time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$12/hr

Job ID

2024-227335