FRONT DESK ASSOCIATE

Best Fitness; Lowell (MA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Two complimentary gym memberships

Part-time schedule

CPR/AED certification assistance (90日

Continuing education discounts

Job summary

Best Fitness in Lowell, MA is seeking a Part-time Front Desk Associate to greet members, process check-ins, answer questions, and handle basic transactions with a friendly, professional demeanor.

You'll contribute to a welcoming gym culture, assist with events and initiatives, and support a fast-paced, member-focused environment while maintaining accuracy in cash handling and daily tasks.

Qualifications

• Passion for fitness and wellness.
• Strong verbal and written communication.
• Excellent customer service and interpersonal skills.
• Proficiency in computer systems and cash handling.
• Current CPR/AED certification or willingness to obtain within 90 days of hire.
• Ability to stand and walk for extended periods.

Responsibilities

• Welcome members and assist with check-ins and inquiries.
• Deliver top-notch customer service and create memorable experiences.
• Participate in community events and company initiatives.
• Maintain accuracy in transactions and daily tasks.

Skills

Communication skills

Customer service

Organization

Cash handling

Professionalism

Basic math

Job description

Job Details

Job Location: Lowell 16N58 - Lowell, MA 01852

Salary Range: $16.00 - $17.00 Hourly

Why Best Fitness?

At Best Fitness, we're not just a gym – we're a community. When you join our team, you're not just signing up for a position; you're embarking on a journey of personal and professional growth. Our top-tier management team all started right here at the front desk, so you know the opportunities for advancement are real. Whether it's climbing the career ladder, pursuing further education, or simply becoming the best version of yourself, we're committed to helping you reach your goals every step of the way.

What You'll Do:

As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating unforgettable experiences for our members. From welcoming them with a smile to providing assistance throughout their visit, you'll be their go-to person for everything they need to make the most of their time with us. But it's not just about the day-to-day tasks – it's about being a part of something bigger. You'll have the chance to get involved in community events, company initiatives, and more, all while embodying our culture of health, fitness, and camaraderie.

What We're Looking For:

• Passion for fitness and wellness that's contagious.
• Stellar communication skills and a knack for making people feel welcome
• Positive attitude and a willingness to go above and beyond
• Ability to thrive in a fast-paced, dynamic environment
• Eagerness to learn, grow, and seize every opportunity that comes your way

Comprehensive Benefit Package

• Employees receive TWO! complimentary gym memberships- one for themselves and one to give away to a friend or family member.
• Part time availability
• Personal training certification assistance (Personal Trainers)
• Continuing education discounts (Personal Trainers)
• Full time employees- Health, Dental, and Vision plans
• Short-term, Life, AD&D, and more!

QualificationsRequired Skills & Competencies

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer systems and cash handling.
• Professionalism and attention to detail.
• Basic math skills for handling transactions.

Certification & Training

• Current CPR/AED certification or willingness to obtain within 90 days of hire.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to reach, climb, stoop, kneel, crouch, or crawl as necessary.
• Capable of lifting and carrying up to 25 pounds.