Front Desk Associate

ULNYP; La Vista (NE); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401(k) match with company contribution

Health insurance (medical, dental, and

Vision insurance

Paid Time Off

Tuition reimbursement

DailyPay

Employee discounts

Job summary

Atrium is seeking a front desk associate to oversee daily front desk operations at our La Vista, NE location. You will check guests in and out with warm, accurate service and help train new front desk team members to maintain a guest‑ready lobby.

We value customer service expertise, hospitality experience, and the ability to work with hotel systems. This role requires physical activity and professional, friendly communication.

Qualifications

• Customer service experience in hospitality or similar setting.
• High school diploma or equivalent.
• Ability to operate hotel systems confidently.
• Capability to lift up to 50 lbs and remain on feet.

Responsibilities

• Oversee front desk operations and assist guests.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with event sheets and business center support.

Skills

Customer service

Hospitality experience

Leadership

Tech savvy

Stamina

Education

High school diploma or equivalent

Tools

Hotel PMS software

Job description

Job Description

What’s in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

What You Will Do

Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm. Support and train new front desk team members—you’re the friendly coach they’ll thank later. Resolve guest issues quickly and professionally (bonus points if they leave smiling). Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest‑ready.

What We Are Looking For

• Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
• Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows.
• High school diploma or equivalent – Because communication, math, and common sense are key.
• Tech savvy enough to use hotel systems with confidence – No one wants to be stuck at the front desk with a frozen screen.
• Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally.

Why Atrium

Hear it from Maria O.: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.