Front Desk Associate

Crunch Fitness CR Fitness Holdings, LLC; Johns Creek (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) plan

Paid time off

Life Insurance

Disability Insurance

Crunch Membership

Discounted Training

Career growth

Training opportunities

Job summary

Crunch Fitness Johns Creek is seeking a Front Desk Associate to greet members, drive membership sales, and deliver standout customer service in a fast-paced club.

As the first and last impression of the brand, you will energize the lobby, promote club services, and collaborate with a high-energy team in a No Judgments environment. Bilingual Spanish/English is a plus.

This role offers growth opportunities, ongoing training, and a path to leadership as Crunch Fitness expands.

Qualifications

• Experience in customer service or sales roles.
• Positive, high-energy attitude with a willingness to help others.
• Bilingual Spanish/English is a plus.

Responsibilities

• Greet and welcome members and guests with a positive attitude.
• Assist with membership sales and inquiries to meet targets.
• Promote club services and ensure an exceptional guest experience.

Skills

Customer service

Sales experience

Bilingual Spanish/English

Job description

Front Desk Associate – Johns Creek Club

HERE WE GROW AGAIN! Are you ready to leave average behind and join a high-performance team on the rise? CR Fitness is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. With 95+ clubs open and 100+ planned, this is your opportunity to grow with one of the fastest-expanding fitness brands in the industry.

At Crunch Fitness, we fuse fitness and entertainment to create an environment where serious results meet serious fun. We live by a No Judgments philosophy and are looking for driven individuals who are passionate about fitness, delivering exceptional service, and thriving in a high-paced, team-first culture.

Working at Crunch isn’t just a job, it’s a launchpad for career growth, leadership development, and personal success. If you’re motivated, competitive, and ready to make an impact, let’s get to work and be part of our unstoppable momentum.

Job Summary

As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high-energy, positive atmosphere while delivering exceptional customer service. This position is performance-based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience.

What We’re Looking For

• Positive, high-energy attitude with a passion for helping others
• Team player with strong communication and organizational skills
• Results-driven mindset and willingness to go above and beyond
• Sales or customer service experience
• Bilingual Spanish/English (a plus)
• Professional, reliable, and coachable
• Ready to contribute to a winning team culture

What You’ll Get In Return

• Competative hourly pay, with incentivized commissions
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Life Insurance and Short-Term Disability
• Complimentary Crunch Membership
• Discounted Personal Training
• Career advancement in a rapidly growing company
• Ongoing training, development, and leadership opportunities

About CR Fitness

CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.

Equal Opportunity Statement

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.