Front Desk Associate

Crunch Fitness; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Life insurance

Short-term disability

Crunch membership

Personal training discount

Career advancement

Training and development

Job summary

Crunch Fitness is seeking a dynamic Front Desk Associate at the Cutler Bay club to be the first and last impression of the brand. You will create a high-energy, welcoming atmosphere while delivering standout customer service and supporting membership growth.

This role offers hourly pay with an incentivized commission, benefits including medical, dental, vision, 401(k), paid time off, life insurance, and ongoing training, with clear opportunities for career advancement in a fast-growing company.

Qualifications

• Customer service experience required.
• Sales or membership sales experience preferred.
• Bilingual Spanish/English is a plus.
• Positive, high-energy attitude with strong communication and organizational skills.

Responsibilities

• Create a high-energy, welcoming atmosphere at the front desk.
• Engage with prospective members and promote club services.
• Sell memberships and assist with sign-ups.
• Deliver exceptional customer service and ensure guest satisfaction.

Skills

High-energy attitude

Team player

Communication skills

Sales experience

Bilingual Spanish/English

Professional and coachable

Job description

Front Desk Associate- Cutler Bay Club

HERE WE GROW AGAIN! Are you ready to leave average behind and join a high-performance team on the rise? CR Fitness is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. With 100+ clubs open and 100+ more planned, this is your opportunity to grow with one of the fastest-expanding fitness brands in the industry.

At Crunch Fitness, we fuse fitness and entertainment to create an environment where serious results meet serious fun. We live by a No Judgments philosophy and are looking for driven individuals who are passionate about fitness, delivering exceptional service, and thriving in a high-paced, team-first culture.

Working at Crunch isn’t just a job, it’s a launchpad for career growth, leadership development, and personal success.

Job Summary:

As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high-energy, positive atmosphere while delivering exceptional customer service. This position is performance-based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience.

What We’re Looking For:

• Positive, high-energy attitude with a passion for helping others
• Team player with strong communication and organizational skills
• Results-driven mindset and willingness to go above and beyond
• Sales or customer service experience
• Bilingual Spanish/English (a plus)
• Professional, reliable, and coachable
• Ready to contribute to a winning team culture

What You’ll Get in Return:

• Hourly compensation with incentivized commission structure
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Life Insurance and Short-Term Disability
• Complimentary Crunch Membership
• Discounted Personal Training
• Career advancement in a rapidly growing company
• Ongoing training, development, and leadership opportunities

This is more than a front desk role, this is your foot in the door to something bigger. If you're ready to bring the energy, exceed expectations, and grow with a team that values performance,

About CR Fitness

CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.