Front Desk Associate

Crunch Fitness CR Fitness Holdings, LLC; Charlotte (NC); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off

Life Insurance and Short-Term Disability

Complimentary Crunch Membership

Discounted Personal Training

Career advancement opportunities

Job summary

A leading fitness brand is seeking a Front Desk Associate to create a positive atmosphere and deliver exceptional customer service. In this role, you will engage with prospective members, sell memberships, and ensure every guest has a remarkable experience. The ideal candidate will have a positive attitude, communication skills, and a customer service background. Enjoy hourly compensation, medical benefits, and opportunities for career advancement in a rapidly growing company.

Qualifications

• Must have a passion for helping others and a positive attitude.
• Team player mentality with strong communication skills.
• Willingness to exceed expectations as a results-driven individual.

Responsibilities

• Create a high-energy, positive atmosphere for members and guests.
• Engage with prospective members, sell memberships, and promote club services.
• Ensure every guest and member has an outstanding experience.

Skills

Positive, high-energy attitude

Strong communication skills

Results-driven mindset

Sales or customer service experience

Bilingual Spanish/English

Job description

Front Desk Associate - Ballantyne Club

CR Fitness is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. The company is rapidly expanding across many states with more clubs planned.

Working at Crunch is a launchpad for career growth, leadership development, and personal success. If you’re motivated, competitive, and ready to make an impact, apply today.

Job Summary

As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high‑energy, positive atmosphere while delivering exceptional customer service. This position is performance‑based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience.

What We’re Looking For

• Positive, high‑energy attitude with a passion for helping others
• Team player with strong communication and organizational skills
• Results‑driven mindset and willingness to go above and beyond
• Sales or customer service experience
• Bilingual Spanish/English (a plus)
• Professional, reliable, and coachable
• Ready to contribute to a winning team culture

What You’ll Get In Return

• Hourly compensation with incentivized commission structure
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Life Insurance and Short‑Term Disability
• Complimentary Crunch Membership
• Discounted Personal Training
• Career advancement in a rapidly growing company
• Ongoing training, development, and leadership opportunities

About CR Fitness

CR Fitness is a leading franchisee of Crunch Fitness with a rapidly expanding club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona. The company is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.