Front Desk Associate

The Lash Lounge Ann Arbor - Washtenaw and Platt; Birmingham (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading beauty salon is seeking a Front Desk Associate to provide excellent customer service and manage membership and retail sales. The role requires a passion for sales, attention to detail, and multitasking abilities in a fast-paced environment. With responsibilities including greeting guests, booking appointments, and contributing to a positive work atmosphere, this full-time position offers growth opportunities and benefits including hourly wage and commissions on sales.

Benefits

Free food & snacks

Free uniforms

Paid time off

Free lash extensions and other salon services

Discounts on retail products

Growth opportunities

Qualifications

• 1+ years customer service or retail sales experience.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Increase membership sales and retail sales.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.
• Maintain a clean and inviting environment.

Skills

Customer service

Retail sales

Attention to detail

Multitasking

Tools

MindBody Software

Job description

Benefits:

• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! This is a full time position 34-40 hours a week. Weekends are required.

RESPONSIBILITIES:

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment

REQUIRED SKILLS:

• 1+ years customer service or retail sales experience
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Ability to work some weekends and some evenings
• Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

• Hourly wage; commensurate with experience + Commissions on sales
• Growth opportunities
• Free lash extensions and all other salon services
• Discounts on retail products