Front Desk Agent (Weekend Shift)

KW PROPERTY MANAGEMENT AND CONSULTING; Highland Beach (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Front Desk Agent for their beachfront property in Highland Beach, FL. This part-time role is essential for providing outstanding customer service to residents and guests. You will be the first point of contact, ensuring a welcoming atmosphere while managing security and administrative tasks. Ideal candidates will possess strong communication and organizational skills, with a commitment to excellence. If you are looking for an opportunity to make a meaningful impact in a vibrant community, this position is perfect for you.

Qualifications

• High school diploma or GED; some college preferred.
• Proficiency with computer software and communication skills.

Responsibilities

• Greet all guests professionally and provide exceptional customer service.
• Monitor entrance and departure of employees and visitors for security.

Skills

Customer Service

Communication Skills

Organizational Skills

Interpersonal Skills

Education

High School Diploma or GED

Some College Preferred

Tools

Computer Software Proficiency

Job description

Join to apply for the Front Desk Agent (Weekend Shift) role at KW PROPERTY MANAGEMENT AND CONSULTING.

6 days ago Be among the first 25 applicants.

The front desk team member will value all residents and guests and be committed to providing information and resources to ensure a meaningful visit. This role serves as a key employee liaison between all guests of the community and the residents, providing exceptional customer service. The position is for a beachfront property in Highland Beach, FL.

Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet all guests professionally as they enter the community, maintaining high-quality customer service.
• Monitor and authorize entrance and departure of employees, visitors, and others to guard against theft and ensure security, following all check-in policies without exception.
• Coordinate with administrative staff to maintain and update all unit owner information in the database.
• Use proper phone etiquette for all calls, ensuring clarity and professionalism.
• Report any violations of Rules and Regulations noticed at any time.
• Observe safety precautions to protect residents, guests, and property; report damage, theft, and found articles to supervisors.
• Maintain the key control system, ensuring all keys are locked and accounted for.
• Be familiar with fire alarm system operations and report incidents to management.
• Call emergency services in cases of fire or unauthorized persons.
• Follow all policies and procedures regarding emergency response, coordinating with management and emergency services.
• Write reports on daily activities and irregularities, including damage, theft, or unusual occurrences.
• Report maintenance issues daily, such as burned-out lights, leaks, or broken equipment.
• Perform valet duties as scheduled.

Work Environment

Indoor setting requiring sitting and standing with low to moderate noise levels.

Physical Demands

Occasionally sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items up to 30 pounds. Must have manual dexterity, auditory and visual skills, and the ability to follow instructions. Detect emergency alarms. Noise levels are usually low to moderate.

Position Details

Work hours are determined by the property and may change to meet business needs.

Minimum Qualifications

• High school diploma or GED; some college preferred.
• Proficiency with computer software, organizational, interpersonal, and communication skills.
• At least six months of related experience or training.
• Experience in high-rise property settings preferred.
• Valid driver’s license.

Supervision

Reports directly to the department supervisor or community manager.

Additional Notes

This description is not exhaustive; duties may change at any time.

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing