Front Desk Agent, Talkeetna Alaskan Lodge

Pursuit; Talkeetna (AK); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Join an inclusive, global team

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and

Access subsidized mental health and wh

Job summary

Pursuit is seeking a Front Desk Agent at the Talkeetna Alaskan Lodge for a Spring/Summer 2027 season, with full-time opportunities starting in February or May 2027. The starting wage is $17.00/hour, reflecting our commitment to guests and a smooth guest experience.

As a Front Desk Agent, you will assist guests with reservations, check-in/check-out, and provide local information, while handling basic cashier tasks and room assignments.

Qualifications

• Commitment to delivering exceptional guest service.
• Excellent interpersonal and communication skills.
• Previous direct guest service experience.
• Familiarity with basic office equipment operation.
• 21+ years of age and valid driver’s license to operate company vehicle if required.

Responsibilities

• Provide lodging and local area information
• Perform guest reservations, check-in and checkout procedures
• Assign guests to rooms based on requests and arrival times
• Perform basic cashier and cash handling duties

Skills

Guest service

Interpersonal communication

Customer service experience

Office equipment familiarity

Driver's license

21+ age

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This position is part of our Spring/Summer 2027 seasonal hiring, with full-time opportunities starting in February or May 2027.

The starting wage for this position is $17.00/hour.

Role & Responsibilities

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As a Front Desk Agent, you will be responsible for assisting guests with reservations, guest check-in, guest checkout, tour bookings and general area information.

• Provide guest with lodging and local area information
• Perform guest reservations, check-in and checkout procedures
• Assign guests to rooms based on requests and arrival times
• Perform basic cashier and cash handling duties

Required Skills & Qualifications

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Previous direct guest service experience
• Familiarity with basic office equipment operation
• Operating a company vehicle (or other utility/low speed vehicle) may be required. Candidates must be 21+ years of age at time of employment start and have a valid Driver's License to operate company vehicle if required.

About Us

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.