Front Desk Agent (Part-Time)

Sage Restaurant Group

Denver (CO)

On-site

USD 23,000 - 32,000

Part time

2 days ago

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Benefits offered by this job

Medical, dental, & vision insurance

401(k) with employer matching

Free on-site parking

Free hot meal per shift

Marriott and Sage Discounts Worldwide

Job summary

Sage Hospitality Group is seeking a Front Desk Host at the Marriott Denver Tech Center in Denver, CO. The role requires greeting guests, handling reservations, check-in/check-out, and delivering courteous service with accurate cash handling.

Position is part-time, requires nights/weekends/holidays, and offers benefits including health insurance, retirement plans, and employee perks at Marriott and Sage properties.

Qualifications

High school diploma or equivalent required.
Cash handling experience preferred.
Fluent in English, both written and spoken.

Responsibilities

Greets guests and completes check-in procedures using manual and computerized methods.
Processes check-out and closes guest accounts with accurate charges.
Handles cash transactions and maintains accurate hotel records.
Answers inquiries, takes reservations, and communicates rates clearly to guests.
Maintains guest relations with timely, knowledgeable responses in person or by phone.
Operates PBX for calls, wake-up services, and guest paging.

Skills

Cash handling

Customer service

English proficiency

Tact & problem solving

Organization & detail

Education

High School diploma or equivalent

Tools

Cash register systems

Job description

Why us?

Applications open until 10/24/2026 or until filled.

Position does require open job availability (must work nights/weekends/holidays).

Join the team at the Marriott Denver Tech Center , managed by Sage Hospitality Group, and help us deliver on Marriott's promise of "Wonderful Hospitality. Always."

We're looking for passionate individuals to join us as hosts and be a vital part of our team. You'll be instrumental in providing thoughtful, heartfelt, and forward-thinking service to our guests and your fellow associates. At Sage Hospitality, we believe in a dynamic culture that's all about great customer service and enriching lives.

With 605 guest rooms, over 49,000 square feet of meeting space, and our very own Beer Garden, our hotel is a hub of activity. Located in the heart of the Denver Tech Center, we're just a light rail ride away from downtown Denver and great spots like Greenwood Village, Comedy Works, and the Landmark Theater.

We value authenticity and individuality, and we've built a community based on integrity, respect, innovation, and togetherness. If you're passionate about hospitality and want to be part of a team that celebrates what makes you unique, we'd love for you to apply.

Job Overview

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None required

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Benefits

Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching
Employee Assistance Program
Tuition Reimbursement
Marriott and Sage Hotels and Restaurant Discounts Worldwide
Free On-Site Parking
One free hot meal per shift
Free RTD EcoPass (Full-Time)
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.