Front Desk Agent: Guest Concierge (Weekly Pay, PTO)

mcrhotels.com; Rossford (OH); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision after 30 days

Job summary

MCR Hotels is seeking a Front Desk Agent at Hampton Inn Toledo/Perrysburg in Rossford, OH. You will greet guests, manage check-in/check-out, and handle guest needs with a welcoming, professional approach.

Responsibilities include updating rates/promotions, noting incoming mail, and supporting a high standard of cleanliness and service across shifts. Join a team focused on guest satisfaction and safety.

Qualifications

• Experience in hospitality or service preferred.
• Can-Do Attitude and willingness to learn.
• Ability to follow established guidelines and procedures.
• Must work well under pace and pressure.
• Listening, conflict resolution and effective communication.
• Clear communication and guest service focus.
• Desire to serve all guests and contribute to a positive environment.

Responsibilities

• Greet guests warmly and manage check-in/check-out efficiently.
• Ensure guest room satisfaction after arrival and address needs.
• Maintain up-to-date knowledge of room rates and promotions.
• Receive and note all incoming mail per shift checklist.

Skills

Hospitality experience

Can-do attitude

Follow guidelines

Handle pace/pressure

Listening & conflict resolution

Communication skills

Guest service oriented

Teamwork

Schedule flexibility

Punctuality & reliability

Job description

MCR Hotels is seeking a Front Desk Agent at Hampton Inn Toledo/Perrysburg in Rossford, OH. You will greet guests, manage check-in/check-out, and handle guest needs with a welcoming, professional approach.

Responsibilities include updating rates/promotions, noting incoming mail, and supporting a high standard of cleanliness and service across shifts. Join a team focused on guest satisfaction and safety.