Front Desk Agent- Full Time05/1/2025 - Front Desk

Coury Hospitality; Oklahoma City (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a Front Desk Agent to join their dynamic team in Oklahoma City. This full-time position is perfect for individuals who thrive in customer service and enjoy creating welcoming experiences for guests. As the first point of contact, you will manage check-ins and check-outs, respond to inquiries, and maintain a friendly atmosphere. With competitive pay and benefits, this role offers opportunities for growth in a supportive environment. If you are passionate about hospitality and have a positive attitude, we encourage you to apply!

Benefits

Competitive Pay

Benefits

Opportunities for Growth

Qualifications

• 1-2 years of experience in a similar role.
• Ability to stand for extended periods.

Responsibilities

• Greet guests warmly and provide excellent customer service.
• Check guests in and out efficiently.
• Respond promptly to phone calls and emails.

Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Education

High School Diploma or GED

Tools

Office Products

Job description

Front Desk Agent - Full Time

Join our team at Coury Hospitality as a Front Desk Agent in Oklahoma City, OK. This full-time role is ideal for friendly, professional individuals who excel in customer service and communication. As the first point of contact for our guests, you will be responsible for greeting guests, managing check-ins and check-outs, answering inquiries, and ensuring a welcoming environment.

Responsibilities

1. Greet guests warmly and provide excellent customer service
2. Check guests in and out efficiently
3. Respond promptly to phone calls and emails
4. Provide information about hotel amenities and local attractions
5. Handle guest complaints professionally and resolve issues
6. Maintain a clean and organized front desk area
7. Assist with additional duties as assigned by management

Qualifications

• 1-2 years of experience in a similar role
• High school diploma or GED
• Ability to stand for extended periods
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Knowledge of office products and check-in services
• Friendly and professional demeanor
• Ability to read and process information accurately

If you are a team player with a positive attitude and a passion for hospitality, we encourage you to apply. We offer competitive pay, benefits, and opportunities for growth within the company.