Front Desk Agent Courtyard Downtown

Thirty-Nine 23 Management LLC; Amarillo (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Medical and dental insurance

Paid time off

Life insurance access

Job summary

Thirty-Nine 23 Management LLC in Amarillo, Texas is seeking a Hotel Front Desk Agent at the Courtyard Amarillo Downtown to provide outstanding guest experiences. The ideal candidate is organized, friendly, and will greet guests warmly while managing reservations efficiently.

The role offers competitive pay, medical and dental insurance, paid time off, and a supportive work environment. If you have a passion for hospitality and a commitment to service, we welcome your application!

Qualifications

• Previous front desk, hospitality, or customer service experience preferred.
• Ability to handle cash and process payments accurately.
• Flexibility to work various shifts, including weekends.

Responsibilities

• Greet guests warmly and professionally.
• Assist with check-ins, check-outs, and reservations.
• Answer guest inquiries about hotel amenities.

Skills

Strong communication skills

Multitasking skills

Positive professional attitude

Customer service experience

Job description

Do you have a passion for hospitality and providing outstanding guest experiences? Are you organized, friendly, and eager to be the face of our hotel? If so, we'd love for you to join our team as a Hotel Front Desk Agent at the Courtyard Amarillo Downtown.

Why Work With Us?

At 3923 Management, we uphold our core values every day:

• Respect People - We treat guests and team members with professionalism and kindness.
• Communicate Precisely - Clear and accurate communication ensures smooth operations.
• Empower Hosts - We provide the tools and training for our team to succeed.
• Solve Problems - We take initiative to create seamless guest experiences.
• Always Learn - We encourage continuous learning and personal growth.

What You'll Do:

• Greet guests with warmth and professionalism, making them feel welcome.
• Assist with check-ins, check-outs, and reservations efficiently and accurately.
• Answer guest inquiries and provide information about hotel amenities and local attractions.
• Handle guest concerns and resolve issues to ensure satisfaction.
• Process payments, manage billing, and maintain accurate records.
• Collaborate with housekeeping and maintenance teams to ensure guest needs are met.

What We Offer:

• Competitive pay and employee discounts at our properties.
• Medical and dental insurance options.
• Paid time off for a healthy work-life balance.
• Access to life insurance for financial security.
• A supportive and team-oriented work environment.

What We're Looking For:

• Previous front desk, hospitality, or customer service experience (preferred but not required).
• Strong communication and multitasking skills.
• A positive, professional attitude and a commitment to hospitality.
• Ability to handle cash, process payments, and manage reservations accurately.
• Flexibility to work various shifts, including weekends and holidays.

If you're ready to be part of a welcoming and dedicated team, apply today!