Front Desk Agent

Peachtree Group; Troy (MI); On-site; USD 30,000 - 38,000; Full time

Job summary

A leading company is seeking a Front Desk Agent to provide exceptional guest service in a full-time role. This entry-level position involves processing check-ins and check-outs, managing billing, and ensuring guest satisfaction by anticipating needs and exceeding expectations. Join a team dedicated to delivering high-quality service while adhering to brand standards.

Qualifications

• Entry level position focused on guest satisfaction and service.

Responsibilities

• Processing check-ins/outs and securing payment.
• Assisting guests with reservations and requests.

Skills

Guest Service

Problem Solving

Job description

Join to apply for the Front Desk Agent role at Peachtree Group.

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner. The role requires following high standards of quality to ensure guest satisfaction, anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service while complying with brand standards.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing