Front Desk Agent

The Crescent Hotels Group; Town of Brookfield (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Front Desk Agent to ensure guests have an enjoyable and comfortable stay. You will be the main hub of communication between guests and hotel departments, delivering outstanding customer service while supporting hotel profitability.

Weekend work is required with two shift options: 7:00 AM–3:00 PM and 3:00 PM–11:00 PM. This on-site role emphasizes guest satisfaction and efficient operations.

Qualifications

• Experience: 1 year preferred at Hotel Front Desk.

Responsibilities

• Take care of guests during their stay.
• Act as main hub of communication between guests and hotel departments.
• Contribute to outstanding customer service and hotel profitability.

Skills

Hotel Front Desk

Job description

Description

Weekends Required

Shifts are 7-3pm and 3-11pm

For some, traveling and being away is fun; however, many travelers miss being home. Our Front Desk team makes our hotel feel like home. As a Front Desk Agent, your contribution helps ensure guests have an enjoyable and comfortable stay.

What will I be doing?

You would be responsible for taking care of our guest during their stay. You are the main hub of communication between our guest and all departments. You will play a key role in the hotel's continuing effort to deliver outstanding customer service and financial profitability.

Qualifications

Hotel Front Desk

Experience

• Preferred

  1 years:

  Hotel Front Desk

• Preferred

  1 years:

  Fosse

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Source: Crescent Hotels & Resorts