Front Desk Agent

Civic Engagement Corp; Sterling Heights (MI); Hybrid; USD 76,000 - 110,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible hours

Job summary

Civic Engagement Corp is seeking a Senior Front Desk Agent to join a collaborative, hybrid team in Sterling Heights, MI. You’ll balance independent work with coordinated office activities and contribute to a culture that values practical problem-solving.

The role emphasizes hands-on accountability, continuous learning, and strong communication, with a compensation range of $76,000–$110,000 and the flexibility to work from Sterling Heights on your terms.

Qualifications

• Cross-functional collaboration experience with diverse teams.
• Knowledge of Michigan regulations relevant to general work.
• Attention to detail with a focus on finishing work.
• Ability to read documentation before asking questions.
• Strong independent judgment and critical thinking.

Responsibilities

• Balance independent work with hybrid team collaboration.
• Trade quick wins for durable fixes when patience pays off.
• Partner with peers to troubleshoot issues and share knowledge.
• Spot Sterling Heights feedback patterns before they become complaints.
• Champion a positive, collaborative culture in the Sterling Heights office.
• Maintain skills through ongoing training and self-directed learning.

Skills

Cross-functional collaboration

MI regulations knowledge

Attention to detail

Read docs first

Independent judgment

Job description

This senior Front Desk Agent opening at Civic Engagement Corp suits someone who'd rather master Delegation than coast on 5 of habit. Strip away the buzzwords and here's the deal — $76,000 - $110,000, hybrid hours, and a general team at Civic Engagement Corp that actually hands you the keys.

Key Responsibilities

• Balance independent work with effective hybrid team collaboration
• Trade quick wins for hands-on fixes when the math favors patience
• Partner with peers to troubleshoot issues and share practical knowledge
• Spot the Sterling Heights pattern in feedback before it becomes a complaint
• Champion a positive, collaborative culture throughout the Sterling Heights, MI office
• Keep skills current through ongoing training and self-directed learning

What You'll Bring

• Cross-functional ease, from Cross-Functional Collaboration engineers to Conflict Resolution marketers
• Knowledge of MI-specific regulations relevant to general work
• An eye for the relentlessly curious detail that separates fine from finished
• The kind of curiosity that reads the docs before asking
• Comfort being the newest person in the room and the loudest in the notes
• Proven Work-Life Balance results, ideally seasoned in Sterling Heights, MI
• Critical thinking skills and sound, independent judgment

Where most general vendors automate the easy parts, Civic Engagement Corp tackles the hard ones, from a delightfully-weird headquarters in Sterling Heights, MI. Our Sterling Heights office prizes the quiet contributor who makes everyone around them measurably better.

For your Emotional Intelligence and 6 of grit, we offer $76,000 - $110,000, mentorship, benefits, and the flexibility to do Sterling Heights on your terms.

We touched the timestamp today; the Front Desk Agent hunt continues in earnest.

Your Relationship Building story isn't finished, and the next chapter might be a Front Desk Agent role here.