Front Desk Agent

Vail Resorts; South Lake Tahoe (CA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Ski passes

Discount lift tickets

Free ski lessons

401(k) retirement plan

Employee assistance program

Excellent training and professional发展

Referral program

Job summary

Heavenly Mountain Resort in South Lake Tahoe, CA seeks a Front Desk Associate to be the face of the hotel, handling guest check-in/out and guest needs. This summer seasonal role offers a path for upward mobility with a starting wage of $20.00–$23.00 per hour and housing availability.

Join a team with Epic Service training, ski perks for employees, and discounts on lodging and gear, plus 401(k) retirement plan and career development opportunities.

Qualifications

• Must be able to communicate fluently in English.
• Friendly, strong people skills.
• Somewhat strong computer skills.
• Valid driver’s license required.

Responsibilities

• Work face‑to‑face with customers.
• Check guests in and out.
• Answer phones.
• Handle all customer needs.
• Maintain a professional appearance and demeanor.
• Help resolve discrepancies with guest bills.
• Other duties as assigned.

Skills

Fluent English

People skills

Computer skills

Driver's license

Job description

Front Desk Agent

Location: South Lake Tahoe, CA, US

Company: Heavenly Mountain Resort

Shift type: Summer Seasonal 2026, full‑time hours available

Employment type: Summer Seasonal 2026

Job Summary

As the Front Desk Associate you are the face of the hotel. You are the first point of contact for all guests and help make their stay memorable. If you are new to hospitality this role provides a great starting point with strong potential for upward mobility.

Job Responsibilities

• Work face‑to‑face with customers
• Check guests in and out
• Answer phones
• Handle all customer needs
• Maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Job Requirements

• Must be able to communicate fluently in English
• Friendly, strong people skills
• Somewhat strong computer skills
• Valid driver’s license required

Job Specifications

Starting wage: $20.00/hr – $23.00/hr.

Minimum age: At least 18 years of age

Housing availability: Yes

Employee Benefits

• Ski/Mountain perks: free passes for employees, discounted lift tickets for friends and family, free ski lessons
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) retirement plan
• Employee assistance program
• Excellent training and professional development (Epic Service)
• Referral program

Applicants may redact information that identifies their age, date of birth, or dates of attendance and graduation.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID: 515235