Front Desk Agent

Bighornlaw; Selinsgrove (Snyder County); On-site; USD 10,000 - 60,000; Full time

Job summary

Quality Inn in Selinsgrove, PA seeks a motivated Hotel Front Desk Attendant to serve as the first point of contact for guests. This role involves managing all aspects of a guest's stay with a focus on ensuring a positive experience. Ideal candidates will possess excellent customer service skills and the ability to perform physical tasks as required, with shifts available including weekends and holidays.

Qualifications

• Strong customer service skills.
• Experience in food service or hospitality is preferred.
• Physical ability to stand, walk, and lift up to 25 pounds.

Responsibilities

• Welcome guests warmly and manage the registration process.
• Handle guest check-ins and check-outs with accuracy.
• Coordinate with housekeeping and maintenance to resolve guest concerns.

Skills

Customer service

Job description

Quality Inn — Selinsgrove, PA • Selinsgrove , PA , US

Posted 3 days ago

Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Responsibilities

• Welcome guests warmly, determine their needs, and manage the registration process.
• Provide guests with information about hotel amenities, dining, and travel directions.
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
• Operate hotel switchboard, take calls and provide information and transfer calls

Qualifications

• Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Availability to work flexible schedules, including weekends and holidays.
• Strong customer service skills with a guest-focused approach.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation

$14 hourly

About Quality Inn — Selinsgrove, PA

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners