Front Desk Agent

The Crescent Hotels Group; Oklahoma City (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team at a premier hotel in Oklahoma City, where your passion for hospitality can truly shine! As a Guest Service Representative, you will be the heartbeat of the hotel, welcoming guests and ensuring their stay is nothing short of exceptional. This role offers a dynamic environment where every day is different, and your contributions are valued. With competitive wages, comprehensive benefits, and a commitment to diversity and inclusion, this is more than just a job; it's a place where you can grow and thrive in the hospitality industry. Come be part of a family that celebrates individuality and creates unforgettable experiences for guests.

Benefits

Competitive wages

Comprehensive benefits

401K matching program

Flexible scheduling

Discounts at Marriott properties

Qualifications

• Natural at delivering unforgettable experiences and collaborating with others.
• Impeccable organization and time management skills are essential.

Responsibilities

• Welcome guests with a warm smile and manage check-ins smoothly.
• Fulfill guest requests and craft memorable experiences.

Skills

Customer Service

Multitasking

Time Management

Problem Solving

Education

High School Diploma

Job description

Step into the heart of Oklahoma City and join our star-studded team at the Sheraton Oklahoma City Downtown Hotel, part of the Crescent Hotels & Resorts family. We're all about crafting unforgettable experiences for our guests and celebrating our associates as the shining stars they truly are. If hospitality is your passion, we've got the perfect stage for you to shine!

Picture this: You're at the epicenter of OKC's buzzing downtown, where the energy of the city's thriving cultural scene meets the charm of Southern hospitality. Your workplace, the Sheraton Oklahoma City Downtown Hotel, is a beacon of refinement and comfort for our guests, and an enriching environment for you. Here, you're more than an employee; you're part of a family that cherishes diversity and champions individuality.

What's in It for You?

At Sheraton Oklahoma City Downtown Hotel, we believe in rewarding your dedication and zeal. We offer:

• Competitive wages that recognize your worth
• Comprehensive benefits for you and your family
• 401K matching program that secures your future
• Flexible scheduling, so you have time for what truly matters
• Discounts at Marriott and Crescent managed properties across North America - because we know you love to explore!

Your Role in Our Symphony of Service

As our Guest Service Representative, you're the maestro conducting the orchestra of a perfect stay. From welcoming guests with a warm smile, managing check-ins smoothly, to fulfilling requests with a touch of magic, every move you make strikes a chord of delight. You don't just handle keys and reservations; you architect memorable experiences, crafting every moment with care.

Are We Singing Your Tune?

You're a natural at delivering unforgettable experiences. You're a collaborator, a problem-solver, and a multitasker. Your impeccable organization and time management skills shine in everything you do. You're looking for a role that offers variety, one where you get to work different shifts, including days, evenings, and weekends, to suit your personal schedule.

Diversity and Inclusion

Crescent Hotels & Resorts values diversity and inclusion. We are committed to fostering open, honest dialogues about race, equity, and diversity. By examining our beliefs and behaviors, we drive change through training, recruiting, and promoting diverse talent. Our goal is to create a workplace where you feel respected and valued, just like the guests we serve.

So, ready to bask in the glow of the Sooner State, while igniting your career in hospitality? Welcome to the Sheraton Oklahoma City Downtown Hotel - the place where You Belong. We Care. Shine Bright.