Front Desk Agent

Energy Innovation Corp; Minot (ND); On-site; USD 61,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Career growth opportunities

Job summary

Retail Advantage Group in Minot, ND is seeking a Front Desk Agent to lead cross-functional collaboration and drive customer-focused outcomes. This role emphasizes listening, relationship-building, and owning end-to-end project results within the local office.

The position offers a competitive salary ($61,000-$90,000) and a clear path to growth, along with comprehensive health coverage to support long-term career development in a candor-rich, collaborative environment.

Qualifications

• 5+ years building trust in long-term relationships.
• The kind of listening that makes the other person feel heard.
• Fluency across Active Listening and Negotiation.
• 4+ years owning outcomes, not just completing tasks.

Responsibilities

• Own assigned projects from kickoff through final delivery.
• Read between the lines of what Minot customers actually need.
• Champion a positive, collaborative culture throughout the Minot, ND office.
• Spot where Multitasking breaks before it shows up in a dashboard.
• Keep the ND engine running while you rebuild parts of it.

Skills

Active Listening

Negotiation

Owning outcomes

Needs assessment

Job description

Tired of general roles that fence you in? Retail Advantage Group's Front Desk Agent opening hands you Cross-Functional Collaboration and a Minot, ND runway. Retail Advantage Group frames it as a partnership — $61,000 - $90,000 for your 3 years, ownership of general work, and growth shared both ways.

Key Responsibilities

• Own assigned projects from kickoff through final delivery
• Read between the lines of what Minot customers actually need
• Champion a positive, collaborative culture throughout the Minot, ND office
• Spot where Multitasking breaks before it shows up in a dashboard
• Keep the ND engine running while you rebuild parts of it

What You'll Bring

• 5+ years building trust the slow, unglamorous way
• The kind of listening that makes the other person feel heard
• Fluency across Active Listening and Negotiation, with strong opinions on both
• 4+ years owning outcomes, not just completing tasks

Retail Advantage Group is the candor-rich Minot company that turned a niche general obsession into something the whole ND now uses. Inclusion isn't a poster on the Minot, ND wall; it's who gets pulled into the room and heard.

We offer a competitive salary of $61,000 - $90,000, comprehensive health coverage, and a clear path to grow into senior general work.