Front Desk Agent

Lumina Agency Inc; Minneapolis (MN); On-site; USD 52,000 - 56,000; Full time

Job summary

A dynamic agency is seeking a Front Desk Agent to be the first point of contact for clients and visitors in Minneapolis. Responsibilities include greeting visitors, managing calls, scheduling, and administrative tasks. The ideal candidate should possess excellent communication skills, strong organizational abilities, and proficiency in Microsoft Office. Competitive salary between $52,000 – $56,000 with opportunities for professional growth and a supportive work environment.

Benefits

Competitive salary

Opportunities for career growth

Health, dental, and vision benefits

Paid time off

Flexible work scheduling

Qualifications

• Proven experience in a front desk, administrative, or customer service role.
• Professional demeanor with a focus on delivering outstanding client service.

Responsibilities

• Greet and assist clients, visitors, and staff in a professional and courteous manner.
• Answer and direct incoming calls and emails efficiently.
• Manage scheduling, appointments, and meeting room coordination.
• Maintain a clean, organized, and welcoming reception area.
• Perform administrative tasks including data entry, filing, and correspondence.
• Coordinate with internal teams to support smooth office operations.
• Handle inquiries, requests, and concerns promptly and professionally.

Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Certification in office administration

Job description

Company Description

Hype Tier – About Us At Hype Tier, we are committed to delivering exceptional experiences through our innovative and client-focused approach. Based in Boston, MA, we pride ourselves on creating a dynamic, professional environment where talent thrives and growth is encouraged. Join us and be part of a team that values excellence, collaboration, and career development.

Job Description

Lumina Agency Inc is seeking a highly organized and professional Front Desk Agent to be the first point of contact for our clients and visitors. This role is pivotal in creating a positive, welcoming environment while supporting the day-to-day operations of our office. The ideal candidate will be attentive, courteous, and committed to delivering outstanding service.

Responsibilities

• Greet and assist clients, visitors, and staff in a professional and courteous manner.
• Answer and direct incoming calls and emails efficiently.
• Manage scheduling, appointments, and meeting room coordination.
• Maintain a clean, organized, and welcoming reception area.
• Perform administrative tasks including data entry, filing, and correspondence.
• Coordinate with internal teams to support smooth office operations.
• Handle inquiries, requests, and concerns promptly and professionally.

Qualifications

• High school diploma or equivalent; additional certification or training in office administration is a plus.
• Proven experience in a front desk, administrative, or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and basic office software.
• Professional demeanor with a focus on delivering outstanding client service.

Benefits

• Competitive salary: $52,000 – $56,000 per year.
• Opportunities for career growth and professional development.
• Supportive and collaborative work environment.
• Paid time off and flexible work scheduling.
• Health, dental, and vision benefits.