Front Desk Administrator Supervisor - Texas

Lemoine Company; Northern (KY); Ibrido; USD 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

The Workforce Group, a LEMOINE company, seeks a Front Desk Administrator Supervisor in Texas to oversee lodging operations for field personnel deployed in disaster response. You will manage check-in/check-out processes, serve as liaison between staff and hotels, and ensure smooth hotel transitions during deployments.

Ideal candidates have leadership experience in hospitality or logistics, are comfortable with fast-paced environments, and can deploy within 24–72 hours of notification.

Competenze

• High school diploma or equivalent required.
• Experience in hospitality, hotel operations, customer service, or logistics coordination preferred.
• Prior supervisory experience in hotel operations, hospitality, emergency logistics, or related fields strongly preferred.

Mansioni

• Supervise Lodging Specialists and oversee lodging operations at deployment sites.
• Serve as primary liaison between field staff, logistics teams, and hotel management.
• Organize and manage hotel check-in/check-out processes for deployed personnel.
• Set up welcoming, organized check-in stations with signage and reminders.
• Maintain accurate lodging records and real-time occupancy data.
• Coordinate alternative accommodations when hotels cannot meet demand.

Conoscenze

Leadership

Customer service

Logistics coordination

Organizational skills

Problem-solving

Communication

Formazione

High school diploma

Strumenti

Microsoft Office

Descrizione del lavoro

Front Desk Administrator Supervisor - Texas

Statewide, United States | Posted on 08/14/2026

Summary: The Workforce Group a LEMOINE company, is currently seeking organized, solution-focused individuals to serve as Front Desk Administrator Supervisors in support of our Emergency Response Logistics Support Reservists Cadre Team. In this role, you will be responsible for managing the check-in and check-out process of linemen and field staff deployed to assist in disaster recovery operations. Front Desk Administrator Supervisors serve as a critical point of contact for ensuring smooth hotel transitions, resolving rooming issues, and delivering a high standard of service to field personnel.

These areseasonal positions and, if activated, will likely require travel on short notice, generally lasting from several days to a few weeks and possibly 30 days or more, depending on the disaster response needs. Ideal candidates for these missions will be available to deploy within 24 to 72 hours of notification.

Location: Disaster Response Locations inTexas

Duties and Responsibilities:

• Supervise Lodging Specialists and oversee all lodging-related operations at deployment sites.
  
• Serve as the primary liaison between field staff, logistics teams, and hotel management.
  
• Organize and manage hotel check-in/check-out processes for deployed personnel.
  
• Set up and maintain welcoming, organized check-in stations, including signage and departure reminders.
  
• Ensure accurate tracking of hotel assignments and occupancy using digital tools or paper rosters.
  
• Maintain accurate lodging records and ensure real-time updates of occupancy data.
  
• Proactively communicate with hotels to confirm reservations and troubleshoot capacity or availability issues.
  
• Coordinate alternative accommodations when lodging needs exceed hotel capacity.
  
• Provide leadership, training, and support to lodging team members in the field.
  
• Escalate complex issues to logistics leadership and ensure timely resolution.
  
• Maintain professional, responsive service for all personnel and uphold high standards of customer care.
  
• Assist in administrative reporting and lodging documentation throughout the deployment.
  
• Perform other job-related duties as assigned.
  

Qualifications, Knowledge, Skills, and Abilities:A high school diploma or equivalent is required. Previous experience in hospitality, hotel operations, customer service, or logistics coordination is preferred. Prior experience in hotel operations, hospitality, emergency logistics, or supervisory roles is strongly preferred. Candidates must be comfortable managing fast-paced interactions, solving lodging-related issues, and using technology to maintain accurate records.

• Demonstrated ability to lead teams and manage lodging or logistics operations under pressure.
  
• Ability to remain professional, courteous, and helpful in high-demand environments.
  
• Excellent organizational, communication, and problem-solving skills.
  
• Problem-solving mindset with a focus on providing timely and effective solutions.
  
• Comfortable working irregular hours, including nights, weekends, and holidays during deployments.
  
• Proficiency with Microsoft Office and mobile communication tools is preferred.
  
• Valid driver's license and reliable transportation is required.
  

ABOUT US

The Workforce Group a LEMOINE company is a Great Place to Work® Certified company. We are a team of dedicated professionals thatpull together to meet the needs of communities partnering withfederal, state, and local governments.

We are an equal opportunity/affirmative actionemployer. All qualified applicants will receive considerationwithout regard to race, color, sex, national origin, age,protected veteran status, or disability status.

ABOUT US

LEMOINE is aGreat Place to Work® Certified Company. From the office to the jobsite, our team is comprised of smart, ambitious, motivated, and fun professionals. Join us in the pursuit of excellence.

LEMOINEisan equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.