Front Desk Administrator - Franklin, MI

Advisor Talent Solutions; Franklin (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health & Dental

PTO

401k and Roth 401k with company match

Job summary

Wealth Trac Financial is seeking a Front Desk Administrator in Franklin, MI to deliver welcoming, client-focused service. The role involves handling calls, calendar and database tasks, and creating a seamless office experience for clients.

The ideal candidate has at least 1 year of administrative experience, a strong eye for detail, and proficiency with Microsoft Office. This on-site position offers health and dental benefits, PTO, and a 401k plan with company matching.

Qualifications

• 1 year of administrative office experience in a fast-paced environment.
• Attention to detail and accuracy.
• Positive and professional attitude.

Responsibilities

• Answer phones and greet clients in a friendly, warm manner.
• Record notes from every client conversation in the database.
• Enter and maintain databases of clients and prospects.
• Maintain an organized, compliant and efficient electronic filing system.
• Pull appropriate client and prospect files every morning for scheduled visits.
• Prepare conference rooms for client and prospect visits.
• Manage advisor’s calendar regarding visits scheduling and rescheduling.
• Maintain the office environment in an immaculate and organized condition.
• Maintain job-related/industry specific compliance files.
• Assist in coordination and scheduling of marketing calendar.
• Develop and mail letters to clients for various purposes upon request.

Skills

Customer service

Organizational skills

Communication

Time management

Reliability

Education

Bachelor's degree

Tools

Microsoft Office Suite

CRM systems

Job description

Position: Front Desk Administrator

Firm: Wealth Trac Financial

Location: Franklin, MI

Do you enjoy delivering exceptional customer service and helping people navigate important financial decisions with confidence? Our growing wealth management firm in Franklin, MI is seeking an organized, detail-oriented Front Desk Administrator to help create a seamless and welcoming experience for every client.

At Wealth Trac Financial, we believe every interaction matters. As a member of our team, you'll play an important role in delivering the outstanding service that helps our clients feel supported.

Wealth Trac Financial LLC is an independent, fiduciary-based wealth management firm dedicated to putting clients' best interests first. Founded in 2007 by a top-producing advisor who envisioned a different approach to financial planning, our firm was built on the belief that clients deserve personalized advice, exceptional service, and trusted guidance, not the priorities of large corporate shareholders. That commitment continues to shape everything we do today.

The ideal candidate will have at least 1 year of office or administrative experience and be able to perform general tasks such as handling calls, calendar and database management, and welcoming clients to the office. This team member will be instrumental in ensuring clients have the most memorable, positive experience.

What You’ll Do:

• Answer phones and greet clients in a friendly, warm manner
• Record notes from every client conversation in the database
• Enter and maintain databases of clients and prospects
• Maintain an organized, compliant and efficient electronic filing system
• Pull appropriate client and prospect files every morning for scheduled visits
• Prepare conference rooms for client and prospect visits
• Manage advisor’s calendar regarding visits scheduling and rescheduling
• Maintain the office environment in an immaculate and organized condition
• Maintain job-related/industry specific compliance files
• Assist in coordination and scheduling of marketing calendar
• Develop and mail letters to clients for various purposes upon request

What We’re Looking For:

• 1 year of administrative office experience in a fast-paced environment
• Bachelors preferred
• Attention to detail and accuracy
• Positive and professional attitude
• Proficiency with Microsoft Office Suite
• Experience with CRM systems
• Strong organizational skills with the ability to prioritize projects and manage time effectively
• Excellent customer service skills, including superior verbal and written communication
• Demonstrated strong follow-through and reliability
• Persistent and dedicated to achieving high-quality results

Bonus Points:

• Financial industry experience preferred

What You’ll Get:

Pay & Perks:

• $50k - $65k/year based on experience
• Health & Dental
• PTO
• 401k and Roth 401k with company match

Schedule:

• On-site 9-5 Monday-Friday with minimal evenings

Presented by Advisor Talent Solutions

Advisor Talent Solutions, part of the AE Management, LLC family of companies, supports independent advisor businesses with their hiring needs. We are not the employer for this position. If you are selected, your employer will be the hiring business. Our team is your main point of contact initially and will guide you through the application process.