Front Crew - Ono 216

Ono Hawaiian BBQ; San Jose (CA); Hybrid; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Bonus program

401(k) matching

Medical, dental, and vision insurance

Life insurance and EAP

Paid sick time off

Meal discount

Job summary

Ono Hawaiian BBQ is hiring a Front Crew in California to deliver friendly service, take orders, operate the POS, and keep the dining area clean and welcoming. The role supports a fast-casual environment with a focus on accuracy and guest satisfaction.

Responsibilities include greeting customers, processing payments, promoting promotions and new items, and maintaining overall store cleanliness and safety on a daily basis.

Qualifications

• Food handler card required by state or local health department.
• Basic math skills and proficient English written and verbal communication.
• Excellent customer service skills.
• Reliable transportation required.

Responsibilities

• Provide customer service, greet customers, and assist customers with their orders.
• Operate Point-of-Sale (POS) system, handle payments.
• Promote marketing promotions and new product items to customers.
• Maintain cleanliness and safety in the store; perform daily/weekly cleaning.

Skills

Customer service

Basic math

English proficiency

Reliability

Education

Food Handler Card

Job description

Celebrating our 23rd anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients, prepared from scratch daily in each restaurant and grilled fresh to order. With over 120 locations across California and Arizona, we aim to combine the culture and “Aloha” spirit of Hawaii into our restaurants to bring a taste of the islands with exceptional service in an inviting atmosphere.

Job Overview: Job Summary: As a Front Crew at Ono Hawaiian BBQ, you will play a vital role in ensuring a positive dining experience for our customers. Your primary responsibilities will include providing exceptional customer service, taking orders, operating the Point-of-Sale (POS) system, and maintaining a clean and safe environment.

Responsibilities

The responsibilities listed here are not all-inclusive; they indicate the types of activities usually

performed by this position. The successful candidate will be able to demonstrate core competencies

in the following areas:

• Understand and comply with health codes and safety procedures.
• Understand and comply with company policies and procedures.
• Understand and comply with Front Crew Training Guideline.
• Provide customer service, greet customers, and assist customers with their orders.
• Promote marketing promotions, and new product items to customers.
• Operate Point-of-Sale (POS) system, handling payment, serve food to customers.
• Perform cashier closing and daily closing procedure at the end of each shift or day.
• Maintain the cleanliness of the store by performing daily and weekly cleaning and sanitizing tasks.
• Maintain regular and punctual attendance.
• Perform other duties as assigned.
• Part-time or full-time.

Qualification/Requirements:

• Food Handler Card required by the state or local health department.
• Basic math skills, proficient English written and verbal communication skills.
• Excellent customer service skills.
• Reliable transportation is required.

Benefits:

• Eligible for Bonus and awards program
• 401(k) matching program to help you save for retirement.
• Comprehensive medical, dental, and Vision insurance for you and your dependents.
• We offer life insurance and Employee Assistance Program (EAP)
• Paid Sick Time off.
• Meal Discount for employee

Company Perks:

At Ono Hawaiian BBQ, we value our employees and strive to provide a positive work environment. In addition to competitive compensation, we offer online employee discounts to amusement parks, restaurants, movie theaters, spas, sporting events, and so much more! We believe in creating opportunities for our employees to enjoy their time outside of work and make lasting memories with their families and friends.

Physical Demands

• The job requires standing, walking, talking, and hearing for extended periods.
• Lifting, carrying, pushing, and pulling items weighing up to 50 lbs. may be required.
• Frequent hand washing and the use of cleaning solutions are necessary.
• The job involves repetitive movement of arms, fingers, hands, and wrists.
• Reaching high storage shelving with a stepladder may be required.
• Squatting, kneeling, and bending to reach objects in lower cabinets or shelving may be necessary.

Environmental Conditions

• The kitchen area can be hot, and the noise level is typically high.
• The walk-in refrigerated area is extremely cold.
• You will be working around kitchen equipment and tools.

Additional Information

Ono Hawaiian BBQ is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Ono Hawaiian BBQ makes hiring decisions based solely on qualifications, merit, and business needs at the time.