Front Counter Rockstar - Fast-Paced, Fan-Focused Service

Sunrise Dairy Queen Group; New Castle (IN); On-site; USD 13,776 - 19,286; Part time

Job summary

A franchise of a popular fast-food brand in New Castle, Indiana, is seeking a Front Counter Crew Member. This role involves providing exceptional customer service in a fun and energetic environment. Candidates should be positive, communicative, and able to work under pressure. Responsibilities include greeting customers, assisting with menu queries, and maintaining service standards. If you have a passion for customer service and a desire to create positive experiences, we would love to hear from you.

Qualifications

• Excellent communication skills for interacting with fans and co-workers.
• Able to maintain a great attitude under pressure.
• Comfortable standing for long periods and lifting up to 50 pounds.
• Knowledge of food handling procedures and local health regulations.

Responsibilities

• Greet and welcome fans professionally.
• Assist fans with menu navigation and queries.
• Exceed fan expectations with timely and quality service.
• Address fan concerns following service recovery standards.
• Maintain a clean and inviting environment for fans.

Skills

Positive communication

Ability to work under pressure

Team player

Customer service orientation

Job description

A franchise of a popular fast-food brand in New Castle, Indiana, is seeking a Front Counter Crew Member. This role involves providing exceptional customer service in a fun and energetic environment. Candidates should be positive, communicative, and able to work under pressure. Responsibilities include greeting customers, assisting with menu queries, and maintaining service standards. If you have a passion for customer service and a desire to create positive experiences, we would love to hear from you.