Front Back Office Coordinator

Surgery Partners Brand; Nashville (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account

Life Insurance

PTO

401(k) retirement plan with company‑m​

Job summary

Surgery Partners Brand is seeking a Front/Back Office Coordinator to greet patients, check them in daily, collect co-pays, and perform related office duties within a busy healthcare setting.

The role requires high school diploma and 1–2 years healthcare experience, with strong communication skills and a professional, compassionate approach to patient interactions.

Qualifications

• High School Diploma required with healthcare experience.
• Ability to multi-task in a busy office.
• Strong written and verbal communication with patients.

Responsibilities

• Greet patients and check them in daily.
• Collect co-pays where applicable.
• Obtain photo ID and insurance cards for scanning.
• Check patients out to assist with flow.
• Prepare end-of-day batch sheets and send papers to departments.
• Confirm appointments for the next business day.

Skills

multitask

compassionate communication

professional attitude

written and verbal communication

Education

High School Diploma

Job description

Job Category: Registration and Scheduling

Requisition Number: FRONT040804

• Posted : August 14, 2026
• Full-Time

Locations

Showing 1 location

Baptist Surgery Center
Baptist Surgery Center
401 Baptist Dr
Ste 100
Madison, MS 39110, USA

Baptist Surgery Center
Baptist Surgery Center
401 Baptist Dr
Ste 100
Madison, MS 39110, USA

SUPERVISION RECEIVED : Direct supervision from Practice Administrator and Office Supervisor.

JOB SUMMARY:

Front/Back Office Coordinator- This position will greet patients upon arrival, check patients in on a daily basis, collect all co-pays from and perform other duties as assigned.

GENERAL SUMMARY OF DUTIES :

• Greet patients upon arrival and check patients in on a daily basis.
• Collect all co-pays from patients if applicable.
• Obtain photo ID and insurance card to be scanned into system.
• Check patients out as needed to assist with patient flow.
• Prepare end of day batch sheet.
• Send all paperwork to appropriate departments via inter-office mail.
• Confirm appointments for the following business day.
• Assist with office duties that can be performed at the check in desk.
• Assist with maintaining a pristine office.
• Maintain a neat and clean work environment.

ESSENTIAL FUNCTIONS :

• Must arrive prior to start time in order to become situated before patient’s arrival.
• Perform all office duties required.

KNOWLEDGE :

• Knowledge of clinic policies and procedures.
• Knowledge of computer systems, programs.
• Knowledge of medical terminology.

SKILLS :

• Must be able to multi – task.
• Must be able to express compassion and kindness to patients calling and being seen in the office.
• Must maintain a professional and upbeat attitude.
• Skill in written and verbal communication and customer relations.

ABILITIES:

• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.

EDUCATION: High School Diploma, with 1-2 years experience in healthcare background

PHYSICAL/MENTAL DEMANDS : Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS : Normal busy office environment with much patient contact. Occasional evening or weekend work.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.