Friendly Checkout Champion & Guest Advocate

Balls Foods; Overland Park (KS); On-site; USD 24,000 - 30,000; Full time

Job summary

Hen House Market, part of the Balls Food Stores family, is seeking a friendly cashier to deliver a welcoming checkout experience and drive guest loyalty. You will handle transactions, promote products, and maintain front-end operations in a fast-paced store environment.

The role emphasizes guest service, accuracy, collaboration, and adherence to safety standards while supporting seasonal promotions and store initiatives.

Qualifications

• High school diploma, GED, or equivalent work experience.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Experience in grocery, retail, or food service preferred.

Responsibilities

• Provide friendly, helpful, and respectful guest service at all times.
• Accurately scan and process guest purchases while maintaining speed and accuracy.
• Handle cash, credit, and electronic payments following proper procedures.
• Stay informed on promotions, pricing, and store initiatives to support sales and enhance the guest experience.
• Engage with guests to answer questions, make suggestions, and help connect them with products that meet their needs.
• Communicate clearly with teammates and leadership to support smooth front-end operations.
• Maintain a clean, organized, and safe checkout and front-end area.
• Operate POS systems, scanners, and related equipment accurately.
• Monitor inventory levels near checkout areas and report issues.
• Follow food safety, sanitation, and workplace safety standards.
• Assist with bagging, restocking, cleaning, and supporting other departments as needed.
• Remain productive during slower periods by supporting store presentation and identifying opportunities to improve the guest experience.

Skills

Guest service

Cash handling

POS operation

Education

High school diploma or GED

Tools

POS terminals

Job description

Hen House Market, part of the Balls Food Stores family, is seeking a friendly cashier to deliver a welcoming checkout experience and drive guest loyalty. You will handle transactions, promote products, and maintain front-end operations in a fast-paced store environment.

The role emphasizes guest service, accuracy, collaboration, and adherence to safety standards while supporting seasonal promotions and store initiatives.