Fresh & Frozen Grocery Clerk — Customer-Focused

Mother's Market & Kitchen; Irvine (CA); On-site; Full time

Job description

At Mother’s Market, we’re dedicated to providing a well-stocked, organized, and welcoming shopping experience for every customer. As a Grocery/Refrigeration Clerk, you’ll ensure our grocery and refrigerated sections are fresh, full, and easy to navigate. From stocking and rotation to customer service and product quality, your work helps support our mission of healthy, accessible living.

Hourly Pay: $16.90 – $20.00

Benefits: Medical, dental, vision and life insurance plus great in-store discounts

What You’ll Do

• Provide friendly, helpful customer service including special order support
• Stock and rotate grocery and refrigerated products with accuracy and care
• Ensure products are fresh, labeled correctly, and shelves are clean and organized
• Place “Temporarily Unavailable” tags when items are out of stock
• Handle product damages, credits, and returns according to company policy
• Check product pricing and ensure shelf labels match correctly
• Maintain and refill product displays, samples, and seasonal features
• Receive deliveries and verify shipment accuracy against invoices/packing lists
• Place and track product orders from other stores, suppliers, or distributors
• Keep aisles safe and free of hazards by removing ladders, boxes, and obstructions
• Continuously monitor expiration dates and rotate inventory accordingly
• Assist customers with product locations and general inquiries
• Maintain safety, cleanliness, and merchandising standards in assigned areas
• Perform other duties as assigned by the Grocery or Store Manager

What You Bring

Experience & Skills:

• Previous customer service experience preferred
• Experience in grocery or retail stocking a plus
• Comfortable working in cold environments (coolers, freezers)
• Basic math and inventory handling knowledge

Customer Focus & Abilities:

• Approachable, dependable, and detail-oriented
• Able to communicate clearly in English both written and verbal
• Team player with a proactive, self-motivated attitude
• Capable of learning product information and assisting customers confidently

Physical Requirements

• Lift and carry products (up to 75 lbs.) frequently throughout shift
• Stand, bend, squat, and climb ladders during an 8-hour shift
• Push/pull carts, and stock using dollies or box cutters
• Work in cold environments for extended periods (jackets/gloves provided)
• Reach overhead and stock shelves at various heights
• Work both indoors and outdoors, including in wet or cold weather

Schedule Requirements

• Must have flexible availability including weekends, evenings, and holidays

Why Join Mother’s Market?

We’re a values-driven company focused on wellness, sustainability, and customer care. At Mother’s, you’ll work in a collaborative environment where your contributions matter, and your growth is supported.

Equal Opportunity Employer

Mother’s Market is proud to be an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.

Make Health Your Mission—Apply Today!

If you’re ready to bring energy, accuracy, and reliability to our Grocery and Refrigeration team—we’d love to meet you.