FRESH Floral Manager

brookshires; Edmond (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

PTO

401(k) plan

Employee discounts

Scholarships

Job summary

Brookshire Grocery Company is seeking a Floral Department Manager to lead our floral team and drive high-quality arrangements for customers and events. You will manage orders, promos, and consultations while maintaining department profitability.

Responsibilities include training associates, coordinating with catering and bakery for events, and ensuring fresh, on-brand displays across the floral department.

Qualifications

• Advanced knowledge of floral department operations.
• Strong knowledge of flowers, handling, and design techniques.
• Intermediate knowledge of budget planning, profit and loss statements, labor reports.

Responsibilities

• Manage and train floral associates; plan, assign, direct work and schedule.
• Oversee inventory, pricing, and display standards to maximize sales.

Skills

Floral department operations

Floral design techniques

Budget & financial awareness

Team leadership

Customer service

Job description

At Brookshire Grocery Company (BGC), we’re not just about business-we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners-Brookshire’s Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire’s, and Reasor’s-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you’re launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job-you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary:

Utilizes unique design aesthetic and signature style to create beautiful floral arrangements. Promotes sales, fulfills orders, and ensures top-tier customer service. Responsible for all aspects of the floral department, which includes everything from small floral bouquets and deliveries to large-scale events and consultations. Manages the floral department, leads and trains partners, and maintains department profitability.

Essential Duties and Responsibilities:

• Carries out management responsibilities including training and developing partners; planning, assigning, and directing work; scheduling, addressing complaints, and resolving problems. Works in conjunction with upper management to interview and hire; and appraise performance, reward, and discipline partners.
• Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels.
• Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Accountable for floral sales, labor, and meeting financial and profitability objectives.
• Utilizes high degree of creativity and floral design knowledge to create stylish floral and plant arrangements that appeal to a variety of customers.
• Provides consultations to customers regarding price and type of floral arrangements desired from small-scale arrangements to large-scale events. Negotiates and provides estimates where applicable.
• Oversees the in-stock and proper maintenance of plants, including the cutting, cleaning, and storage. Utilizes knowledge of flower and plant sustainability to ensure lasting quality and freshness of products.
• Leads the planning, ordering, and sourcing of products to ensure in-stock conditions and inventory control of the floral department.
• Builds product displays for special events, holidays, and promotions for customer appeal and to promote sales.
• Monitors and manages department shrink by utilizing current tools and processes.
• Promotes sales and services within the community to attract new and repeat customer base.
• Travels to off-site locations to design and set up arrangements for weddings and other special events.
• Oversees and participates in the scheduling and delivery of floral arrangements.
• Works alongside the catering and bakery departments to provide package estimates for floral set-ups.
• Works closely with the marketing department to fulfill marketing campaigns related to floral promotions.
• Makes recommendations to category management regarding the procurement based on knowledge of floral products.
• Promotes environment of customer focus and proactive selling techniques.
• Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and ensuring customer complaints are addressed appropriately and in a timely manner.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.

Knowledge, Skills and Abilities:

• Advanced knowledge of floral department operations.
• Strong knowledge of flowers, handling, and design techniques required.
• Intermediate knowledge of budget planning, profit and loss statements, labor reports, and other financial statements.
• Intermediate knowledge of automated reporting systems including, but not limited to, inventory, cost of goods, scheduling, time and attendance, and labor.
• Ability to lead, motivate, and delegate responsibilities.
• Strong organizational skills and attention to detail required.
• Ability to effectively com