Freight Sales & Customer Experience Specialist

C-A-L Stores Companies Inc; Reno (NV); On-site; USD 26,000 - 38,000; Full time

Job summary

C-A-L Stores Companies Inc. in Reno, NV is seeking a Customer Service/Store Associate to greet customers, answer questions, and help locate products while supporting daily store operations. You will assist with merchandising, signage, and maintaining a clean, organized sales floor.

This role requires strong communication, interpersonal skills, and the ability to adapt to changing priorities. Prior retail familiarity and comfort with standard computer systems are preferred.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Answer incoming phone calls.
• Maintain constant radio communication with associates.
• Have comprehensive knowledge of Coastal Farm products.
• Maintain product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Skills

Customer Service

Communication

Teamwork

Retail Software

Job description

C-A-L Stores Companies Inc. in Reno, NV is seeking a Customer Service/Store Associate to greet customers, answer questions, and help locate products while supporting daily store operations. You will assist with merchandising, signage, and maintaining a clean, organized sales floor.

This role requires strong communication, interpersonal skills, and the ability to adapt to changing priorities. Prior retail familiarity and comfort with standard computer systems are preferred.