Freight Payments Analyst — Logistics Data & Operations

Dsv Air & Sea SAU; Auburn Hills (MI); On-site; USD 55,000 - 65,000; Full time

Job summary

DSV is seeking a Business Analyst for Freight Payments in Auburn Hills, USA. The role requires strong data skills and a solid understanding of freight pay and operations, plus coordination with external 3rd party providers and carriers.

You will support daily freight payment activities, ensure accurate data capture, and drive process improvements while collaborating with internal teams and customers to meet KPIs.

Qualifications

• College degree in Logistics/Supply Chain, Business Administration, related field, or experience in lieu of education.
• 3 years’ experience in a logistics, customer service, freight payment or related field.

Responsibilities

• Develops and maintains positive customer relationships.
• Communicates effectively with customers, vendors and team members.
• Ensures accurate data capture and system entry.
• Resolves issues using data and problem-solving skills.
• Supports process improvements within Freight Pay and Operations.
• Manages 3rd party freight auditing partners.
• Escalates carrier invoicing issues or freight data needs.

Skills

Analytical skills

Problem solving

Multi-project management

Interpersonal communication

Travel readiness

MS Office

Education

Logistics/Supply Chain or related field

Tools

MS Excel

Pricing knowledge

Job description

DSV is seeking a Business Analyst for Freight Payments in Auburn Hills, USA. The role requires strong data skills and a solid understanding of freight pay and operations, plus coordination with external 3rd party providers and carriers.

You will support daily freight payment activities, ensure accurate data capture, and drive process improvements while collaborating with internal teams and customers to meet KPIs.