Freight Forwarder, Air & Ocean, Import & Export

DSV - Global Transport and Logistics; Buffalo (NY); On-site; USD 27,552 - 37,195; Full time

Job summary

DSV – Global Transport and Logistics in Buffalo, NY is seeking a Freight Forwarder for air and ocean import/export. You will coordinate bookings, documentation, and client communications to ensure on-time delivery in a fast-paced environment.

This role requires at least three years of client-facing experience, strong math skills, and proficiency with CargoWise One and Microsoft Office. Join a global team and help optimize logistics for diverse shipments.

Qualifications

• Three years of client-facing experience required.
• Computer skills, including MS Outlook, Excel and Word
• Excellent math skills for freight measurements and weights
• Familiarity with domestic and international geography
• Attention to detail and ability to work under pressure

Responsibilities

• Schedule ocean and/or air bookings for hazardous and nonhazardous cargo
• Ensure timely delivery and complete required paperwork
• Process data and obtain consular or agency releases as appropriate
• Identify transactions requiring special handling and implement improvements
• Request and negotiate freight quotations with details such as container capacities and weights
• Analyze numerical data and draw conclusions
• Draft complex letters and organize documents
• Understand the full range of freight forwarding services

Skills

Communication

Attention to detail

Multitasking

Teamwork

Analytical thinking

Tools

CargoWise One

MS Outlook

Excel

Word

Microsoft Office

Job description

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Buffalo, 237 Main St

Division: Air & Sea

Job Posting Title: Freight Forwarder, Air & Ocean, Import & Export

Time Type: Full Time

Freight Forwarder

DSV Air & Sea is in search of dynamic and personable multi-taskers who are driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of customer service and teamwork in an exciting and fast-paced position, this may just be the perfect opportunity for you.

The Freight Forwarder works closely with clients and internal team members in this key role which is the crux of our business. At DSV, we are always in search of top talent.

In order to be successful in this role you will need to:

• Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments
• Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements
• Process data through the Company's system and obtain consular releases as well as other government agency releases as appropriate
• Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility
• Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.
• In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions
• Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
• Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.

Freight Forwarding Experience Preferred

• Prior use of CargoWise One a definite plus!
• Three years of experience in a role involving extensive client contact requiredComputer skills, including frequent prior use of MS Outlook, Excel and Word
• Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary
• Familiarity with domestic and international geography including countries and major cities
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
• Ability to be highly productive while keeping cool under pressure
• Excellent communication skills, both written and verbal

Other Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracyAbility to work well under pressure and in a fast-paced environment
• Function / Market & Industry Knowledge / Business Acumen / Processes
• Knowledge of freight logistics and customs regulations
• Understanding of trade laws and regulations
• Language skills
• Fluency in English is required
• Knowledge of additional languages is a plus
• Computer Literacy
• Proficiency in Microsoft Office Suite

Experience With Logistics Software And Systems Is Preferred

For this position, the expected base pay range is $20-$@$27 per hour. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.