Freight Forwarder Air Export

Dsv Air & Sea SAU; Nashville (TN); On-site; USD 28,929 - 34,095; Full time

Job summary

Dsv Air & Sea SAU is seeking a Freight Forwarder to manage and coordinate the exportation of goods by air in Nashville, TN. The role requires excellent organizational and communication skills to ensure customer satisfaction and compliance with regulations.

The ideal candidate will have prior experience in freight forwarding or logistics and be proficient in Microsoft Office. A pay range of $21.00 - $24.75 per hour is offered, based on relevant experience and skills.

Qualifications

• Prior experience in freight forwarding, logistics, or a related field preferred.
• Experience in freight forwarding highly desirable.
• Fluency in English is required.

Responsibilities

• Coordinate the exportation of goods by air and manage scheduling.
• Prepare and process documentation for customs clearance.
• Track shipments and provide updates to customers.
• Manage customer relationships to ensure satisfaction.
• Collaborate with internal departments for service delivery.
• Ensure compliance with customs regulations and trade laws.

Skills

Organizational skills

Communication skills

Attention to detail

Interpersonal skills

Education

Experience in freight forwarding or logistics

Tools

Microsoft Office Suite

Logistics software

Job description

Freight Forwarder Air Export – DSV Global Transport and Logistics

Location: USA – Nashville, BNA Dr

Division: Air & Sea

A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills, attention to detail, and excellent communication skills to manage relationships with customers and ensure their satisfaction.

Duties and Responsibilities

• Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels.
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading.
• Track and monitor shipments, providing regular updates to customers on the status of their shipments.
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise.
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
• All other duties as assigned.

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in freight forwarding is highly desirable.

Skills & Competencies

Mathematical Skills

• Ability to perform basic mathematical calculations, such as calculating costs and rates.

Other Skills

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Ability to work well under pressure and in a fast‑paced environment.

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of air freight logistics and customs regulations.
• Understanding of trade laws and regulations.

Language skills

• Fluency in English is required.
• Knowledge of additional languages is a plus.

Computer Literacy

• Proficiency in Microsoft Office Suite.
• Experience with logistics software and systems is preferred.

Compensation

Base pay: $21.00 - $24.75 per hour. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

At‑Will Employment

Employees are hired for an undefined period of time as “at‑will” employees. This means that either party may terminate the employment relationship at any time for any reason not prohibited by law. *Except if employed in Montana, where termination requires just cause.

Benefits

Information regarding benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.

Equal Opportunity Employment

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.

Additional Information

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.