Freight Broker Agent

Padilla Freight Solutions; Laredo (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Base pay plus commission

Referral bonuses

Broker opportunities

Job summary

Padilla Freight Solutions in Laredo, TX is seeking an experienced Freight Dispatcher / Broker Agent for a full-time role. You will manage carrier and shipper relations, plan pickups and deliveries, and coordinate schedules to keep shipments moving smoothly.

The position offers base pay plus commissions with potential for referral bonuses and broker- referral opportunities; bilingual ability is required; share a commitment to accuracy and customer service in a fast-paced environment.

Qualifications

• Freight brokering experience with minimum 2 years.
• Bilingual in English and Spanish preferred.
• Strong communication and negotiation abilities.
• Proficient with Microsoft Office Suite.

Responsibilities

• Maintain and grow existing accounts and prospect new ones.
• Coordinate pick-up and delivery schedules with shippers and carriers.
• Track shipment status and report to customers.
• Negotiate contracts and pricing with carriers.
• Ensure freight paperwork is completed and filed.
• Provide discounts and promotions to returning customers.
• Resolve freight discrepancies promptly.
• Respond to customer inquiries professionally.

Skills

Independent work

Bilingual

MS Office

Organizational skills

Analytical skills

TruckStop knowledge

Job description

Padilla Freight Solutions is looking to partner with an experienced Freight Dispatcher / Broker Agent who is seeking a full-time position in Laredo.

Essential Duties and Responsibilities

• Maintain and develop your existing accounts and prospect for new accounts
• Perform freight services according to company and government regulations
• Plan and coordinate pick-up and delivery schedules
• Work with shippers, carriers, and dispatchers to manage the schedule
• Track and report shipment status to customers
• Manage multiple deliveries, process spot requests and develop new sales strategies to improve business
• Maintain positive and productive relationships with customers
• Provide special discounts and promotions to returning customers
• Respond to customer concerns and queries professionally
• Resolve freight discrepancies in a timely manner
• Identify and contact qualified carriers for freight services
• Negotiate contract and pricing agreements with carriers
• Maintain strong relationships with multiple carriers
• Ensure that freight paperwork is completed and approved before transportation
• Maintain freight files and customer receipts for reference purposes
• Performs other related duties as assigned.

Required Skills/ Abilities

• Ability to work independently in a fast-paced environment
• Ability to anticipate work needs and interact professionally with clients
• Strong communication skills, bilingual required
• Proficient in Microsoft Office Suite or related software
• Excellent organizational skills and attention to detail
• Excellent analytical and problem-solving skills
• Working knowledge of Truck Stop software a plus

Physical Requirements

Prolonged periods sitting at a desk and working on a computer and phone

Required Experience

Freight brokering, minimum of 2 years (required)

Schedule & Compensation

• Monday - Friday 7:30am to 5pm
• Base pay plus commission based on experience
• Additional commission split for referring Brokers
• Agent opportunity also available, up to 45% commission