Freestyle Terrain Park Specialist

Berkshire East Mountain Resort, LLC.; Charlemont (MA); On-site; USD 26,000 - 38,000; Full time

Job summary

Berkshire East Mountain Resort, LLC. is seeking a Winter Terrain Park Attendant to help maintain the Beast terrain parks and related guest areas. This role involves monitoring and maintaining terrain features, installing signage, and assisting guests with safety and park etiquette.

The position emphasizes strong customer service, clear communication, and adherence to safety policies in a fast-paced resort environment. Weekend and holiday availability is common in winter operations.

Qualifications

• Customer service and guest relations experience preferred.
• Ability to handle difficult situations calmly and professionally.
• Strong communication and conflict-resolution skills.

Responsibilities

• Install and maintain park signage, closures, trail markings, fencing, and banner tape.
• Monitor terrain features by visual inspection, logs, and tests.
• Maintain equipment and perform routine maintenance.
• Participate in user education and training.
• Follow safety policies and procedures; assist in emergencies as needed.

Skills

Customer service

Interpersonal skills

Oral communication

Organizational support

Professionalism

Judgment

Education

High school education or equivalent

Job description

Berkshire East Mountain Resort, LLC. is seeking a Winter Terrain Park Attendant to help maintain the Beast terrain parks and related guest areas. This role involves monitoring and maintaining terrain features, installing signage, and assisting guests with safety and park etiquette.

The position emphasizes strong customer service, clear communication, and adherence to safety policies in a fast-paced resort environment. Weekend and holiday availability is common in winter operations.