Freelancer

Brobston Group; Waco (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Annual discretionary bonus

Education reimbursement

Job summary

The Estée Lauder Companies Inc. is seeking an in-store advisor to deliver personalized beauty consultations and exceptional customer service. You will execute visual merchandising standards and assist with promotional events to engage customers and drive sales.

In partnership with a high-performing team, you will educate shoppers on product offerings and provide a welcoming, inspirational shopping experience at our luxury prestige brands.

Qualifications

• Inspirational, authentic, and personalized customer service.
• Availability to work flexible retail hours including days, nights, weekends and events.
• Eligibility to work in the United States.

Responsibilities

• Deliver personalized customer service and beauty consultations.
• Execute visual merchandising displays and maintain store presentation.
• Support in-store events and product demonstrations.
• Maintain knowledge of brand products and educate customers.
• Collaborate with store staff to ensure smooth floor operations.

Skills

Customer service excellence

Flexible hours

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

About the Role & Position Overview

As a highly skilled advisor, you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational, and personalized in-store experience which educates and delights customers. In partnership with a high-performing team, you will create impact with in-store events and ensure that the store consistently achieves high standards of visual merchandising to stand out against competitors. If you are a dynamic self-starter looking for a progressive opportunity, this could be the perfect role for you in prestige beauty. As an organization that values diversity of thought and people, we offer excellent development opportunities and competitive remuneration.

Employment Notice: This position is being recruited by Randstad Sourceright (RSR) for freelance roles that will be staffed at The Estée Lauder Companies retail locations. The employer of record for this assignment will be Randstad.

Key Responsibilities

• Deliver personalized, high-quality customer service and beauty consultations to in-store customers.
• Execute visual merchandising displays and maintain presentation standards across the retail floor.
• Support and execute in-store promotional events and product demonstrations to drive customer engagement.
• Maintain active knowledge of brand product offerings, features, and application techniques to effectively educate customers.
• Collaborate with store staff and team members to ensure smooth floor operations and optimal customer experience during scheduled shifts.

Qualifications

Basic Qualifications

• Experience / Skills: Demonstrated ability to provide inspirational, authentic, and personalized customer service.
• Availability: Ability to work flexible retail hours including days, nights, weekends, and special events in a fast-paced environment.
• Work Authorization: Ability to provide proof of legal authorization to work in the United States upon hire/interview.

Preferred Qualifications

• Previous retail or beauty industry experience.
• Familiarity with retail sales environment and customer-facing service execution.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Randstad is committed to providing reasonable accommodations to qualified individuals with disabilities..

• Physical Demands: Regularly required to stand and walk for extended periods on the retail sales floor, converse with customers, and handle product packaging and display materials. Frequently required to reach, bend, and move merchandise weighing up to 25 lbs.
• Work Environment: Dynamic, fast-paced retail store environment with standard store lighting and ambient noise levels.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

• E-Verify & Right to Work Notice

Federal law requires employers to verify the identity and employment eligibility of all persons hired to work in the United States. Estee Lauder/Randstad participates in E-Verify.

• Pay Transparency Nondiscrimination Provision

Randstad will not discharge or in any other manner ...

• Protected Veterans (VEVRAA)

As a federal contractor with contracts exceeding the regulatory threshold, we invite qualified veteran ...

Pay Range:

The anticipated hourly range for this position is $21.60 to $32.40. Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to hourly rate, this position may be eligible for an annual discretionary bonus, education, and budget. Salary range may vary based based on geographic location.

Equal Opportunity Employer:

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [e-mail]

Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law (https://www.phila.gov/media/20240326142036/V6-Fireball-Handout-fairchance-E-S.pdf)

Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.