Freelance Oracle OTM Functional Support (Fully Remote)

Everience; United States; Remote; USD 110.000 - 140.000; Vollzeit

Zusammenfassung

Everience is seeking an experienced OTM support specialist to provide expert functional and techno-functional support for Oracle Transportation Management and logistics integrations.

You will troubleshoot configurations, master data, and interfaces; own complex incidents; coordinate resolution; and assist L1/L2 teams while maintaining documentation and knowledge base articles.

Qualifikationen

• 5–8 years of OTM experience in international support.
• Fluent English and Spanish; French is a plus.
• Experience with incident management and logistics integrations.

Aufgaben

• Provide expert functional and techno-functional support for OTM and logistics integrations.
• Own complex incidents affecting transportation processes and coordinate resolution.
• Troubleshoot configuration, master data, business rules, and interfaces.
• Maintain documentation, knowledge articles, and support L1/L2 teams.

Kenntnisse

OTM experience

English fluency

Spanish fluency

French helpful

Jobbeschreibung

• Provide expert functional and techno-functional support for OTM and logistics integrations.
• Own complex incidents affecting transportation processes and coordinate resolution.

What You'll Do:

• Troubleshoot configuration, master data, business rules, and interfaces.
• Maintain documentation, knowledge articles, and support L1/L2 teams.

Qualifications:

• Typically 5-8 years of OTM experience in international support.
• Fluent English and Spanish; French is a plus.

Everience

Everience is an international consulting group delivering AI-augmented digital services with a focus on the symbiotic relationship between humans and AI. With 4,000 employees across Europe, Africa, Asia, and America, it offers a demanding, stimulating environment for skill development through its Symbiotic Academy.