Freelance Luxury Brand Evaluator - St. Louis, MO

CXG; Collinsville (IL); Hybrid; USD 2,066,000 - 4,133,000; Full time

Benefits offered by this job

Compensation for evaluations

Flexible assignments

User-friendly platform

Purchase reimbursements

Mission platform

Job summary

A leading customer experience company in the United States seeks a Freelance Luxury Brand Evaluator to assess and provide feedback on customer experiences with luxury brands. You will choose assignments based on your preferences, observe customer interactions, and deliver honest insights. This role offers flexibility and compensation for evaluations, ideal for individuals passionate about luxury products.

Qualifications

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Punctual and organized with a passion for customer experience.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.

Responsibilities

• Assess customer experiences and provide critical feedback.
• Choose assignments that align with personal preferences.
• Visit luxury stores or evaluate online experiences.
• Provide honest feedback – share observations through questionnaires on our platform.

Skills

Detail-oriented

Observant

Reliable

Passionate about customer experience

Customer experience focus

Job description

Freelance Luxury Brand Evaluator - St. Louis, MO

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Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role

As a luxury brand evaluator, you will discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.

Our Luxury Partners

Fashion & Couture

• Louis Vuitton
• Saint Laurent
• Balenciaga
• Versace
• Prada
• Moncler
• Fendi
• Bottega Veneta
• Ferragamo
• COS
• Bally
• Dolce & Gabbana

Jewelry & Watches

• Tiffany & Co.
• De Beers
• Piaget
• IWC
• Boucheron
• Pandora

Beauty & Skincare

• Guerlain
• Sephora
• L'Oréal
• Givenchy

Automotive

• Bentley
• Jaguar
• Genesis
• Maserati
• Vespa

What you will be doing

• Choose your assignments – align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully – check the ambiance, service quality, and overall customer experience.
• Provide honest feedback – use our platform to share your observations through questionnaires.

Perks of the Role

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community

• Register: sign up at live.cxg.com and confirm your email.
• Complete your profile: fill out your details to 100% and get verified.
• Get certified: pass the General Certification to access missions.
• Apply for missions: explore assignments with brands that excite you.
• Start evaluating: begin making a difference in the luxury market.

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Requirements

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

IT Services and IT Consulting