Freelance Community Manager

Edelman; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An innovative firm seeks a temporary Community Manager to elevate a major consumer goods portfolio. This fully remote role offers the chance to engage with communities across social platforms, creating meaningful interactions and content that resonates. You will collaborate with creative teams to ensure brand alignment and leverage insights for impactful campaigns. If you thrive in a fast-paced environment and have a passion for social media, this is the perfect opportunity to showcase your skills and drive engagement in a dynamic and supportive workplace.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Life Insurance

Disability Insurance

Paid Time Off

Travel Assistance

Wellness Programming

Qualifications

• At least 2 years of agency experience in social media or copywriting.
• Solid research, writing, and editing skills are essential.

Responsibilities

• Engage and nurture a community across multiple social channels.
• Monitor consumer conversation for relevant insights and trends.
• Develop and manage social responses and campaign briefs.

Skills

Community Management

Social Media

Writing Skills

Digital Channels Understanding

Research Skills

Organizational Skills

Adaptability

Online Engagement Strategies

Influencer Knowledge

Sprinklr/Sprout Experience

Tools

Sprinklr

Sprout

Job description

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

While this role is fully remote, the temp must be based in a state where Edelman has a US office, preferably in EST or CST.

This position will run through end of February 2025, with an option to extend.

Edelman is looking for a temporary Community Manager to support a major consumer goods portfolio, with products spanning food and personal care.

We are looking for a candidate with a desire to be challenged and a hunger to make great work. You will be a social media-native who loves creating innovative work that breaks through on the feed.

As a Community Manager, you will be operating as our brands’ eyes, ears, and tone of voice on social. You will engage and nurture a community across multiple channels through relevant content and meaningful interactions, ensuring alignment with brand tones every step of the way. You will also support the development of campaign briefs, mining for social platform insights that can help fuel larger activations.

You have an instinct for real-time opportunities and social trends, are able to monitor consumer conversation for relevant insights, and bring social-first, community-led thinking to brainstorms and content ideation. You will partner closely with the account and creative teams to develop, manage, and post social responses, proactively flag opportunities to the team, and monitor for brand safety.

To be successful in this role, you will have solid research, writing, and editing skills and an appreciation for how social media can build brand.

Responsibilities

• Demonstrable experience working in digital, community management or social media.
• An understanding of emerging and existing social & digital channels, trends, culture and formats (Instagram, TikTok, Facebook, Threads).
• A thirst for knowledge and desire to understand human behavior.
• Great writing skills, strong attention to detail and excellent organizational skills.
• The ability to adapt to new conditions, assignments, and deadlines in a fast-paced environment.
• A solid understanding of online outreach and the ability to develop online engagement strategies.
• Knowledge of influencers, creators, and tastemakers across social platforms is a plus.
• Hands-on experience with tools such as Sprinklr is a plus.

Basic Qualifications

• At least 2 years of agency experience working in social media or copywriting.

What You'll Bring

• Demonstrable experience working in digital, community management or social media.
• An understanding of emerging and existing social & digital channels, trends, culture and formats.
• A thirst for knowledge and desire to understand human behavior.
• Great writing skills, strong attention to detail and excellent organizational skills.
• The ability to adapt to new conditions, assignments, and deadlines in a fast-paced environment.
• A solid understanding of online outreach and the ability to develop online engagement strategies.
• Knowledge of influencers, creators, and tastemakers across social platforms.
• Ability to juggle multiple tasks, priorities, and brands at once.
• Hands-on experience with tools such as Sprinklr/Sprout is a plus.

$40 - $50 an hour

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. Edelman offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programming.

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Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.